GIORGIA MARIA MAIERA
MILAN
Summary
Result driven professional with a dynamic and reliable approach to work. Focus on International business, especially Asian markets. Extensive experience and knowledge in fine jewellery and watches sectors. Resilient, proactive and people-oriented person in both my professional and personal life. I am looking for new challenges allowing me to use my foreign languages competencies and the knowledge I have acquired throughout my diverse work experiences.
Overview
15
15
years of professional experience
Work History
Sales Specialist and Visual Merchandiser
GMT Italia
02.2021 - Current
- Working in the fine jewelry and watchmaking field and specifically dealing with international sales with a focus on Asian (especially China) countries.
- Taking care of the relationships with buyers and personal shoppers, who operate in Milan and managing the correspondence with them, starting with the process of the order and concluding with the shipment abroad.
- Tracking orders and notifying customers of status or potential delays.
- Responsible for the entire jewelry department (handling buying from suppliers, stock keeping, business development and brands relationship management).
- Developing and implementing sales strategies to increase profits.
- Utilizing CRM software to manage customer accounts and track performance metrics.
- Responsible for all internal and external windows: from the creation of the exposition to the organization of materials and displays.
- Coordinating with internal marketing team and, when needed, with the suppliers to verify proper implementation of visual elements of display.
- Training the sales team regarding the work on the visual side and the jewellery department.
Sales Advisor and Visual Merchandiser
Mercury Russia, fine jewelleries and luxury watches
01.2016 - 04.2020
- International sales with a focus on Asian and Middle East markets.
- Handling relationships with customers with the goal of building loyalties with them.
- Trained and mentored new sales representatives in the team.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Worked with store manager to implement new displays and store layout changes.
- Coordinated the sales team in terms of visual merchandising.
Foreign Department Assistant
Milk and Honey, beachwear and homewear
10.2014 - 10.2015
- Management assistant for contacts with Chinese and Indian suppliers.
- Monitored the entire collections process from the creation to their production (coordination with the style team, quotations from all suppliers, control check of samples, finalization of the order etc..)
- Built long-term supply relationships with vendors to establish quality and competitive pricing.
- Organization of samples and fairs.
- Handling the relationships with all agents in the regions to coordinate them during sales campaigns.
- Management of price lists and customers/products database.
Executive Assistant to the CCO
Cementir Holding S.p.A.
06.2011 - 06.2014
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Managed all relations with the correspondent foreign offices, especially Asians.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Handled confidential and sensitive information of the Chief with discretion and tact.
- Transcribed meeting minutes to support sales and business development.
- Acted as the only point of reference to the Chief Officer.
Internship Student
China Travel Service
09.2010 - 01.2011
- Reported back to instructor to receive day-to-day tasks and responsibilities.
Internship Student
FIS Italian Fencing Federation
04.2008 - 04.2008
- Linguistic support to the Chinese Fencing team.
Education
Degree in Asian Languages And Cultures -
L'Orientale University of Naples
Naples, Italy07.2009
Professional Course in Fashion Marketing Advanced
ABEA Form Academy
Milan, Italy06.2020
Professional Course in Fashion Marketing
ABEA Form Academy
Milan, Italy05.2020
Training in Sales Psichology
Esprit De Luxe, Ltd
Hong Kong, China2017
Chinese Language And Culture
Shanghai International University
Shanghai, China01.2010
Chinese Language And Culture
Beijing Language And Culture University
Beijing, China08.2008
Skills
- Sales Expertise
- Buying and supply chain
- Customer Service
- Problem-Solving Strengths
- Interpersonal Communication Skills
- IT skills (Microsoft Office, SAP, AS/400)
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Upper intermediate (B2)
Timeline
Sales Specialist and Visual Merchandiser
GMT Italia
02.2021 - Current
Sales Advisor and Visual Merchandiser
Mercury Russia, fine jewelleries and luxury watches
01.2016 - 04.2020
Foreign Department Assistant
Milk and Honey, beachwear and homewear
10.2014 - 10.2015
Executive Assistant to the CCO
Cementir Holding S.p.A.
06.2011 - 06.2014
Internship Student
China Travel Service
09.2010 - 01.2011
Internship Student
FIS Italian Fencing Federation
04.2008 - 04.2008
Degree in Asian Languages And Cultures -
L'Orientale University of Naples
Professional Course in Fashion Marketing Advanced
ABEA Form Academy
Professional Course in Fashion Marketing
ABEA Form Academy
Training in Sales Psichology
Esprit De Luxe, Ltd
Chinese Language And Culture
Shanghai International University
Chinese Language And Culture
Beijing Language And Culture University
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