Giorgio Brambilla
Milano
Summary
Dynamic Senior Cabin Crew Member with Neos S.p.a, boasting over 4000 flight hours. Expert in safety protocols and team management, I enhanced service delivery through process improvements and mentored junior staff. Proven leadership and awareness in emergency training and real life scenarios with a great ability to adapt to non normal situations such as COVID operations, trying to always ensure exceptional in-flight experience to passengers and colleagues by maintaining active and positive communication.
Overview
7
7
years of professional experience
Work History
Senior Cabin Crew Member
Neos S.p.a
04.2018 - Current
- Led cabin crew operations, ensuring compliance with safety protocols and service standards.
- Over 4000 flight hours between short, medium and long haul operations
- Mentored junior crew members, enhancing team performance and customer service skills.
- Implemented process improvements, streamlining in-flight service delivery and efficiency.
- Coordinated emergency procedures training, improving crew readiness for critical situations.
- Operated COVID OPS with passengers
- Operated COVID OPS with Cargo only (cabin and bulk cargo ops)
Education
High School Diploma -
Lindbergh Flying School
Milan, Italy07-2017
Skills
- Safety and Security procedures
- Team management and mentoring
- Teamwork
- Active communication
- Workload management
- Situational awareness
- Problem solving
- Decision making
- Leadership
- Active CRM (company and crew resource management)
- Elderly and PRM care (passengers with reduced mobility, wheelchair, blind,deaf ecc)
- Grooming standards
drawing, painting, scale modelling, sport and fitness activities
i've always loved to draw since i was a kid and in the last few years i discovered a special enjoyment for scale railroad and aviation models.
Painting and building dioramas and kits has become one of my favourite hobbies to relax and enjoy some free time after a long flight.
When time permits, i also like to keep myself active by doing sports. Gym, diving, skiing, beach volley are just some of the sports i like to practice when i have some spare time. I also love to fly small aircraft and ride motorbikes.
Languages
Spanish
Upper intermediate (B2)
English
Advanced (C1)
Italian
Bilingual or Proficient (C2)
Timeline
Senior Cabin Crew Member
Neos S.p.a
04.2018 - Current
High School Diploma -
Lindbergh Flying School