Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

GIOVANNA ALESSIA NAZZARO

Summary

A competent and professional engineer,

I graduated in Engineering and then immediately joined large ICT companies, including Sky Italia, Intesa San Paolo and TIM, as an IT consultant.
Excellent experience of 7 years in IT Consulting, IT Security and understanding of business processes.
I have worked with international realities such as Walgreen Boots Alliance in Agile mode.
Highly motivated to complete assigned tasks within set deadlines and according to set requirements, versatile in problem solving and prone to teamwork.

Junior Scrum Master but with a flair for leading successful teams in developing high quality software solutions on time and within budget. Skilled in various Agile methodologies, stakeholder management and sprint planning. Highly organised in managing complex projects with multiple deadlines.

Overview

8
8
years of professional experience
1
1
Certificate

Work History

Scrum Master

Walgreen Boots Alliance
12.2023 - Current
  • Improved team efficiency by implementing Agile and Scrum methodologies for project management.
  • Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
  • Developed custom Scrum boards for better task tracking and transparency within the team.
  • Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
  • Implement Project Management/Best Practices
  • Introduce Agile Engineering Practice into Team
  • Host Daily Stand up Meetings
  • Assist the Product Owner with the Product Backlog
  • Remove Roadblocks
  • Keep all Parties on Track and Informed

QA Tester Analyst Agile

Walgreen Boots Alliance
01.2021 - 03.2022
  • Defining test strategy
  • Defining the scope of testing within the context of each release/ delivery
  • Supervising the test team
  • User Acceptance Testing (UAT)
  • Defect/Bug Tracking
  • Improved software quality by executing comprehensive test plans and meticulously documenting results.
  • Enhanced user experience for applications through rigorous usability testing and identifying areas for improvement.
  • Reduced product defects by implementing automated testing processes to streamline quality assurance efforts.
  • Collaborated with cross-functional teams to ensure software met functional requirements, leading to successful product releases.
  • Test Analust wih Agile Method (SCRUM)
  • Automation coordination of Team

Techonologies and Frameworks used:

Jira

SQL Server

SQL MI

Azure portal

JFrog

MRemote

Putty

Postman

Azure Devops

ServiceBus Explorer

Software Tester Engineer

Netcomp Group Spa
03.2020 - 06.2021
  • Improved software quality by executing thorough test cases and identifying critical defects.
  • Enhanced user experience by conducting usability testing and providing actionable feedback to the development team.
  • Streamlined regression testing process with the implementation of automated testing tools.
  • Reduced the number of production issues by performing rigorous stress and performance tests on software applications.
  • Collaborated with cross-functional teams to ensure seamless integration of software components, resulting in increased system reliability.
  • Analysis of software and system requirements
  • Planning of activities in terms of timing and deadlines
  • Validation and evaluation of test results
  • Execution and integration support
  • Results processing and reporting o Environment: Operating systems: Unix, Windows,
    RDBMS: Oracle
    Languages: PL/SQL, WEB/XML Middleware: SoapUI

Software Development Engineer

Netcom Group
01.2019 - 02.2020
  • Drafting of Test documentation (Test Book, Test Report)
  • Development of automatic scripts for STB SKY: Functional, system, unit (Python, PyCharm, Gitlab, EPG Framework)

Information Security Engineer

Netcom Group
01.2019 - 02.2020
  • Use of a methodological approach that allows starting from the analysis of the existing situation, regulatory requirements and security objectives to arrive at a solution implementation strategy
  • Drafting of Test documentation (Test Book, Test Report).
  • Use of repository concepts (database, directories) and Oracle technologies, MS-SQL Server, LDAP, Active Directory)
  • Implementation of platforms for digital identity management and access control (I&AM)
  • Implementation of functionalities and system integration in the field of Identity Management: Identity Governance, Role Management, User
    Administration,
  • User Provisioning/Reconciliation, Workflow,Attestation/Certification, Connectors
  • Implementation of functionalities and system integration in the area of Access Management: Authentication/Authorization, Single Sign On, Federation, Multifactor Authentication, Strong Authentication
  • Supporting the creation, revocation, propagation and synchronisation of 'Digital Identities
    Role-based Access Control (RBAC), Strong Authentication and Single Sign On

Information Systems Analyst

IntesaSanpaolo Spa
04.2018 - 01.2019
  • Enhanced system efficiency by implementing new software and hardware solutions.
  • Streamlined data management processes for improved accuracy and accessibility.
  • Reduced security risks with regular system audits and vulnerability assessments.
  • Architecture definitions
  • Detailed technical analysis and design
  • Software development
  • Implementation of automatic data import procedures
  • Data migration and integration of systems with different architectures System and application management
  • Training Release of application modules
  • Post-release support
  • Corrective and evolutionary maintenance services

Junior System Engineer

Netom Group Spa
06.2017 - 05.2018
  • Enhanced system performance by conducting regular maintenance and updates on hardware and software components.
  • Implemented efficient backup solutions for data protection, minimizing potential risks of data loss.
  • Collaborated with cross-functional teams to successfully complete IT projects within deadlines and budget constraints.
  • Streamlined workflow processes by automating repetitive tasks, increasing overall productivity in the department.
  • Optimized network configurations for improved security and reduced downtime during peak usage periods.
  • IT System creation and management
  • Join domain Netcomgroup.eu of clients and servers Reservations on DHCP server, DNS records
  • Installation and configuration of software on clients and servers Configuration and installation of ip telephones
  • ESXi virtualisation - VMWare Firewalls: pfSense, Fortinet
  • Switches: HP, cisco
  • Privacy Management(GDPR)

Coordinator Big Data Analytics Project for

Netcom Group Spa
11.2017 - 04.2018

The project involved the creation of an open source, scalable, extensible and maintainable software platform offering repository services and Big Data
Analytics dedicated to clinical-health information, designed for the wellness and healthcare of citizens, according to approaches capable of protecting the privacy of the subjects involved and guaranteeing security measures in compliance with current regulations
In collaboration with the CNR of Naples, the implementation objective in which I participated concerned the 'secure transmission of sensitive data'.

Software Developer

Vecomp Software srl
07.2016 - 05.2017
  • Improved software efficiency by troubleshooting and resolving coding issues.
  • Enhanced user experience through designing and implementing user-friendly interfaces.
  • Developed customized software solutions for diverse clients, resulting in increased satisfaction and repeat business.
  • Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.


Techonologies and Frameworks used:

  • C#
  • Visual Studio
  • .Net

Trainer

IGS
03.2016 - 05.2016
  • Improved employee performance by designing and implementing effective training programs.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Developed customized training materials for various industries, ensuring relevance to the target audience.
  • Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.

Education

Master's Degree in Biomedical Engineering -

Federico II
NAPOLI

Bachelor's Degree in Biomedical Engineering -

Federico II

Scientific High School Diploma -

Ettore Majorano

Skills

  • Good knowledge of the Office package (word, excel, access, power Point), Internet and e-mail
  • Good knowledge of Simul8, Cisco packet tracer and Open Office programmes
  • User level knowledge of Enterprise CRM
  • Good knowledge NET Framework object-oriented programming, Visual STudio Programming language C#, vb and JavaScript, Python
    Operating systems Office package Word, Excel, Power Point Internet Explorer Microsoft SQL, Oracle SQL, Jira , Azure, Jenkins, Postman, Mremote, ADO, JFrog

Certification

International Professional Coach at the International Coaching University (ICU).

Languages

English
Intermediate (B1)

Timeline

Scrum Master

Walgreen Boots Alliance
12.2023 - Current

QA Tester Analyst Agile

Walgreen Boots Alliance
01.2021 - 03.2022

Software Tester Engineer

Netcomp Group Spa
03.2020 - 06.2021

Software Development Engineer

Netcom Group
01.2019 - 02.2020

Information Security Engineer

Netcom Group
01.2019 - 02.2020

Information Systems Analyst

IntesaSanpaolo Spa
04.2018 - 01.2019

Coordinator Big Data Analytics Project for

Netcom Group Spa
11.2017 - 04.2018

Junior System Engineer

Netom Group Spa
06.2017 - 05.2018

Software Developer

Vecomp Software srl
07.2016 - 05.2017

Trainer

IGS
03.2016 - 05.2016

Master's Degree in Biomedical Engineering -

Federico II

Bachelor's Degree in Biomedical Engineering -

Federico II

Scientific High School Diploma -

Ettore Majorano
GIOVANNA ALESSIA NAZZARO