Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Languages
Timeline
Intern
Giovanna Palamara

Giovanna Palamara

Lubriano

Summary

Experienced in working and studying abroad in Colombia, I have developed a strong ability to connect with individuals from diverse nationalities and cultures. With exceptional communication skills, I effectively understand and address customer needs with clarity and precision. Thriving in high-pressure environments, I have honed my skills through managing public relations in various professional settings. Proficient in utilizing multiple applications within the Office package, particularly Excel and Word, I also hold the prestigious ECDL European license.

Overview

10
10
years of professional experience

Work History

Model/ Photo Model

Job on Call
06.2019 - Current
  • Remained focused, motivated and professional throughout long shoots and events.
  • Performed well under pressure in fast-paced environments like runway shows or photoshoots ensuring timely project completion.
  • Adapted quickly to changing environments for continued professionalism under pressure.
  • Upheld audition and cold-call success rate by adhering to feedback and taking constructive criticism.

Sales Representative Assistant Manager

Lidl Italia
12.2017 - Current

Store management
Merchandise organization display and promotional set-up
Customer service

Congress Hostess

Job on Call
06.2014 - Current

Reception and organization of events

Receptionist

Hotel Platani
06.2022 - 10.2022

Acceptance and reception of customers

Education

Master In PNL - PNL- Neuro-linguistic Programming

Online Course
Unid

Degree In Counseling - Theology

Trasciende Escuela- Online
Dominican Republic

Degree In Foreign Languages - Modern Languages And Cultures For Business And Com

Università degli Studi della Tuscia
Viterbo

Degree In Foreign Languages - Foreign Languages And Literatures

Istituto Margherita di Savoia
Rome
01.2014

Skills

  • Initiative-taking
  • Complaint Handling
  • Assertiveness
  • Multilingual Proficiency
  • Relationship Management
  • Employee interaction
  • Compliance and regulations
  • Administrative tasks
  • Discretion and Confidentiality
  • Grooming and Personal Hygiene
  • Conflict Mediation
  • Emergency Procedures
  • Training and mentoring
  • Jet lag management
  • Maintenance Requests
  • Special Needs Assistance
  • Quality Control
  • Vendor Sourcing
  • Meeting oversight
  • Company culture and values
  • Shift assignment accountability
  • Emergency Situations Management
  • Hospitality service expertise
  • First Aid
  • Public Speaking
  • Cultural Awareness
  • Professional Appearance
  • Verbal and written communication
  • Interpersonal communications
  • Cleanliness and sanitation
  • Safety Procedures
  • Training and coaching
  • Sales expertise
  • Brand Promotion
  • Issue Resolution
  • Technical aptitude
  • Public interaction
  • Passenger support
  • Team Collaboration

Personal Information

  • Date of Birth: 04/10/94
  • Gender: Femminile
  • Nationality: Italiana

Accomplishments

  • Provided noteworthy service and resolved issues efficiently, resulting in an above-average performance rating.
  • Displayed a calm demeanor in the most intense situations, which helped boost morale of the entire crew and many clients.
  • Took on additional responsibilities with a positive attitude when other members were overwhelmed, which provided valuable on-the-job training in different capacities.
  • Achieved Result through effectively helping with Task.

Languages

Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Italian
Bilingual or Proficient (C2)
French
Elementary (A2)
Chinese (Mandarin)
Elementary (A2)
Portuguese
Elementary (A2)

Timeline

Receptionist

Hotel Platani
06.2022 - 10.2022

Model/ Photo Model

Job on Call
06.2019 - Current

Sales Representative Assistant Manager

Lidl Italia
12.2017 - Current

Congress Hostess

Job on Call
06.2014 - Current

Master In PNL - PNL- Neuro-linguistic Programming

Online Course

Degree In Counseling - Theology

Trasciende Escuela- Online

Degree In Foreign Languages - Modern Languages And Cultures For Business And Com

Università degli Studi della Tuscia

Degree In Foreign Languages - Foreign Languages And Literatures

Istituto Margherita di Savoia
Giovanna Palamara