Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline

Giovanni Conte

Morciano Di Leuca

Summary

Adept at enhancing customer experiences and boosting team efficiency, I leveraged my expert color matching and exceptional communication skills at P.iva Conte Giovanni. My proactive approach in training staff and implementing safety protocols significantly raised service standards, contributing to a noticeable increase in customer satisfaction and referrals.

Overview

4
4
years of professional experience
3
3
Certification

Work History

House Painter

P.iva Conte Giovanni
10.2022 - Current
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Complied with all company policies regarding uniform standards, punctuality, and professionalism.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Promoted specials or upsold items to increase average check amount.
  • Processed orders and sent to kitchen employees for preparation.
  • Inspected dishes and utensils for cleanliness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Answered customers' questions, recommended items, and recorded order information.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Increased sales significantly by upselling higher-end products to customers.
  • Checked guests' identification before serving alcoholic beverages.

Waiter

La Kambusa
06.2022 - 09.2022
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Complied with all company policies regarding uniform standards, punctuality, and professionalism.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Promoted specials or upsold items to increase average check amount.
  • Processed orders and sent to kitchen employees for preparation.
  • Inspected dishes and utensils for cleanliness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Answered customers' questions, recommended items, and recorded order information.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Increased sales significantly by upselling higher-end products to customers.
  • Checked guests' identification before serving alcoholic beverages.

Skipper

Maldive Beach
06.2021 - 09.2021
  • Coordinated with other skippers to develop best practices, improving overall fleet performance.
  • Cultivated a positive work environment that fostered teamwork among the crew while maintaining high morale.
  • Safely transported passengers and cargo by adhering to strict safety guidelines and weather monitoring.
  • Regularly reviewed weather forecasts to determine the safest routes possible while minimizing delays due to adverse conditions.
  • Oversaw crew schedules, maintaining a well-rested and efficient team for increased productivity.
  • Trained new crew members in critical skills such as knot tying, navigation, and safety procedures, raising overall team competency levels.

Education

Diploma - Accounting

Iiss “Gaetano Salvemini”, Alessano
06.2022

Skills

  • Brush and Roller Skills
  • Paint Application Techniques
  • Pressure Washing
  • Lead Paint Safety
  • Surface Preparation
  • Scaffolding Setup
  • Project Estimation
  • Spray painting
  • Paint mixing
  • Drywall Repair
  • Wallpaper removal
  • Protective Coating Application
  • Basic Carpentry
  • Adherence to Deadlines
  • Epoxy Coatings
  • Faux Finishing Techniques
  • Expert Color Matching
  • Stain application
  • Electric sprayer operation
  • Pigment matching
  • Ladder safety
  • Pneumatic sprayer operation
  • Wood refinishing
  • Mold and Mildew Treatment
  • Touch-up painting
  • Excellent Communication
  • Strong Work Ethic
  • Trim painting
  • Hand painting
  • Worksite cleanup
  • Tool cleaning
  • Brushing and rolling paint
  • Respirator operation
  • Paint applications
  • Sprayer use
  • Paint viscosity
  • Attention to Detail
  • Exterior Painting
  • Commercial Painting
  • Team Player
  • Problem-Solving
  • Safety awareness
  • Team Collaboration
  • Paint Sprayer Operation
  • Construction Site Operations
  • Equipment Troubleshooting
  • Primer Application
  • Wall repair
  • Creative Thinking
  • Indoor and Outdoor Painting
  • Safety understanding
  • Self-Directed and Motivated
  • Time Management
  • Issue Resolution
  • Punctual and Dependable
  • Hand and power tools
  • Effective Multitasking
  • Scope of Work Planning
  • Blast and paint equipment servicing

Certification

I carry weapons

Lifeguard

First aid

Timeline

House Painter - P.iva Conte Giovanni
10.2022 - Current
Waiter - La Kambusa
06.2022 - 09.2022
Skipper - Maldive Beach
06.2021 - 09.2021

I carry weapons

Lifeguard

First aid

Iiss “Gaetano Salvemini” - Diploma, Accounting
Giovanni Conte