Giovanni Gaetano
San Roberto
Summary
Dedicated bus driver with a clean driving record and a strong focus on passenger safety at Autoguidovie. Skilled in defensive driving and adept at route planning, ensuring timely and efficient transport. Committed to assisting elderly and disabled passengers, demonstrating exceptional problem-solving abilities in all weather conditions.
Overview
14
14
years of professional experience
Work History
Bus Driver
Autoguidovie
12.2024 - Current
- Operated buses safely along designated routes, ensuring timely arrivals at all stops.
- Conducted pre-trip inspections to verify vehicle safety and maintenance standards.
- Assisted passengers with boarding and alighting, promoting a welcoming environment.
- Maintained accurate records of passenger counts and fare collections during shifts.
Chef de Rang
Tombolo Talasso Resort
05.2023 - 10.2023
- Delivered exceptional dining experiences by providing attentive service and personalized recommendations.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Maintained cleanliness and organization of dining areas to uphold resort standards.
- Assisted in training new team members on service protocols and menu knowledge.
- Managed guest inquiries and resolved issues to enhance customer satisfaction.
Chef De Rang
Hotel Desiree
06.2022 - 09.2022
- Coordinated with kitchen staff to deliver timely food orders and maintain quality standards.
- Managed dining room operations, ensuring seamless service and guest satisfaction.
- Trained junior team members on service protocols and menu offerings.
Chef De Rang
Hotel Del Golfo
05.2021 - 09.2021
- Developed knowledge of wine pairings, enhancing guest dining experience through recommendations.
- Implemented efficient table turnover strategies, optimizing seating capacity during peak hours.
- Resolved guest inquiries and complaints promptly, fostering positive dining experiences.
- Assisted in inventory management, ensuring adequate stock levels of supplies and equipment.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Maintained a clean and organized dining environment, ensuring a positive experience for guests.
Chef De Rang
Hotel Elba International
06.2020 - 08.2020
- Coordinated special events, creating memorable experiences for guests while maintaining excellent service levels.
- Managed reservations efficiently, optimizing seating arrangements for maximum customer satisfaction.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in smooth restaurant operations.
- Verified clearing of dishes, silverware and used glasses within reasonable amount of time after guests finished eating.
- Contributed to a positive work culture by consistently demonstrating teamwork attitude and commitment to high-quality service.
- Established effective communication between front-of-house and back-of-house teams to streamline restaurant operations.
- Conducted daily inspections of table settings and dining areas to meet high-quality standards.
Chef De Rang
Hotel Desiree
06.2019 - 09.2019
- Provided each guest with exemplary service through effective engagement, active listening and [Type] skills.
- Promoted upselling strategies among waitstaff, increasing overall revenue without compromising the guest experience.
- Assisted in menu development, contributing to unique and creative dishes that attracted new clientele.
- Ensured adherence to safety regulations by monitoring employee performance and addressing potential hazards promptly.
- Developed rapport with regular customers by remembering preferences and accommodating special requests whenever possible.
Restaurant Waiter
Lido Antares
05.2018 - 09.2018
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in menu selections, enhancing guest dining experiences.
- Managed multiple tables simultaneously, ensuring timely service and attention to detail.
- Collaborated with kitchen staff to ensure accurate and timely food delivery.
Restaurant Waiter
Lido Antares
05.2017 - 09.2017
- Trained new waitstaff on restaurant procedures and best practices.
- Resolved guest complaints effectively, maintaining high satisfaction levels.
- Monitored inventory levels of supplies and communicated needs to management promptly.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Restaurant Waiter
Lido Antares
05.2016 - 09.2016
- Implemented suggestions for improving workflow efficiency during peak hours.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Restaurant Waiter
Lido Antares
07.2015 - 09.2015
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Restaurant Waiter
Camping Ristorante Villa Garuti
04.2012 - 09.2012
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
Education
High School Diploma - Hotel, Resort And Restaurant Management
D'ISTR.SUP.G.MOTTAREALE
Villa San Giovanni (RC)07.2003
Skills
- Clean driving record
- Safety-focused
- Weather condition driving
- Pre-trip inspections
- Defensive driving
- Safety practices
- Problem-solving
- Scheduling adherence
- Disability awareness
- Elderly and disabled assistance
- Passenger safety
- Local traffic regulations
- Passenger assistance
- Transporting students
- Adaptable to change
- Inclement weather driving
- Map reading
- Route planning
- Vehicle inspections
Timeline
Bus Driver
Autoguidovie
12.2024 - Current
Chef de Rang
Tombolo Talasso Resort
05.2023 - 10.2023
Chef De Rang
Hotel Desiree
06.2022 - 09.2022
Chef De Rang
Hotel Del Golfo
05.2021 - 09.2021
Chef De Rang
Hotel Elba International
06.2020 - 08.2020
Chef De Rang
Hotel Desiree
06.2019 - 09.2019
Restaurant Waiter
Lido Antares
05.2018 - 09.2018
Restaurant Waiter
Lido Antares
05.2017 - 09.2017
Restaurant Waiter
Lido Antares
05.2016 - 09.2016
Restaurant Waiter
Lido Antares
07.2015 - 09.2015
Restaurant Waiter
Camping Ristorante Villa Garuti
04.2012 - 09.2012
High School Diploma - Hotel, Resort And Restaurant Management
D'ISTR.SUP.G.MOTTAREALE