Giovanni MERCORILLO
Comiso, RG
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
13
13
years of professional experience
Work History
Dishwasher
Intorno Al Giardino di Puglisi Giovanni
05.2010 - 09.2010
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Head Waiter
Intorno Al Giardino Di Puglisi Giovanni
05.2011 - 09.2011
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Supervised server staff and simultaneously served personal section of tables.
Pizza Maker
Intorno al Giardino di Puglisi Giovanni
03.2012 - 10.2013
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Monitored and maintained clean working areas and cooking surfaces.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
Repair Technician
Automatic World di Mercorillo
03.2014 - 12.2017
- Completed all repair and maintenance activities promptly of coffee machine for offices and houses.
- Tested parts and components to confirm adherence to manufacturer specifications.
- Communicated with suppliers and vendors to order new parts and components.
- Diagnosed and repaired problems with electrical and mechanical systems of coffee vending machine.
- Dismantled machines and equipment to remove defective parts of all types of coffee machine.
- Worked with diverse types of weather and ground conditions.
Chief Executive Officer
Automatic World di Mercorillo
01.2018 - Current
- Developed key operational initiatives to drive and maintain substantial business growth.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Monitored key business risks and established risk management procedures.
- Managed financial, operational and human resources to optimize business performance.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Answered high volume of phone calls and email inquiries.
- Organized and coordinated conferences and monthly meetings.
- Organized and coordinated the work to be done by the worker.
- Manage Banks accounts, salaries, incoming and outgoing check, and transfers.
Education
High School Diploma -
Liceo Linguistico La Cultura
Comiso, RG - 97013 ITALY07.2013
Skills
- Stakeholder Relations
- Mergers and Acquisitions
- Business Development
- Budgeting and Cost Control
- Market Understanding
- Strategic Planning
- Profit and Loss
- Analytical and Critical Thinker
- Financial Management
- Account Management
- Business Administration
- Leadership and People Development
- Public Relations Understanding
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Chief Executive Officer
Automatic World di Mercorillo
01.2018 - Current
Repair Technician
Automatic World di Mercorillo
03.2014 - 12.2017
Pizza Maker
Intorno al Giardino di Puglisi Giovanni
03.2012 - 10.2013
Head Waiter
Intorno Al Giardino Di Puglisi Giovanni
05.2011 - 09.2011
Dishwasher
Intorno Al Giardino di Puglisi Giovanni
05.2010 - 09.2010
High School Diploma -
Liceo Linguistico La Cultura
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