GIOVANNI POMPONI

- Front-line representative for guests and members in a 5-star golf resort

- Managed tee time reservations, check-ins and special guest requests

- Maintained course operations, supervised player pace and rules compliance

Ensured smooth guest interactions by coordinating with hotel reception, pro shop, restaurant, and field staff.

- Handled check-ins, phone and in-person tee time reservations

- Supported competition setup and tournament logistics

- Acted as caddie master and field support for player flow and on-time starts.

- Processed payments and assisted in member services at front desk

- Welcomed and guided clients in property visits and evaluations

- Managed communication, appointments and client needs assessment

Published listings on various web platforms and print materials.

- Supported negotiation and office organization alongside senior agents

- Supported reception in booking, emailing, and tee time logistics

- Monitored pace of play and compliance on the course

- Helped manage customer relations during peak season

- Assisted in maintaining greens, fairways, rough and bunkers

- Operated golf maintenance equipment under supervision

- Supported irrigation and general landscaping operations