Gisela Alloco
Monforte D'Alba
Summary
Cleaning professional equipped with valuable experience in maintaining cleanliness and hygiene across diverse environments. Known for ensuring pristine conditions and upholding high standards. Recognized for strong teamwork and adaptability, with skills in sanitation and attention to detail, making reliable and flexible team member.
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
4
4
years of professional experience
Work History
Cleaning Crew Member
Hotel La Madonnina Di Gran Paradiso
09.2023 - Current
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Collaborated effectively with other crew members for efficient completion of assigned tasks.
- Ensured proper sanitation measures were followed in all areas, reducing risk of contamination or illness.
- Developed strong relationships with clients, providing prompt communication and updates on the progress of cleaning tasks, ensuring their satisfaction.
- Contributed to a positive work atmosphere by fostering teamwork and open communication among crew members.
- Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
Cleaner
Houses
09.2022 - 09.2023
- Company Overview: Gas station in Argentina
- Riconoscimento per l'assistenza immediata alle richieste del cliente, con un'eccellente qualità di servizio fornito
- Svolgimento di una serie di attività amministrative, dal rispetto del programma di produzione alle operazioni di acquisto e acquisizione fornitori
- Fornitura ai clienti e ai potenziali clienti di informazioni relative al servizio, alle tecnologie spa e ai prodotti offerti
- Partecipazione attiva alle riunioni del personale e di gruppo, intervenendo positivamente e offrendo spunti di riflessione
- Impostazione di obiettivi di vendita mediante previsioni di vendite annuali e proiezione delle vendite previste dei prodotti nuovi ed esistenti
- Gas station in Argentina
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Gas Station Employee
YPF PINAR
02.2021 - 08.2022
- Company Overview: Culinary school in Argentina
- Culinary school in Argentina
- Participated in ongoing training initiatives to stay up-to-date on company policies, industry trends, and best practices for gas station operations.
- Improved customer satisfaction by providing efficient and friendly service at the gas station.
- Collaborated with team members to improve overall productivity and efficiency within the gas station.
- Ensured a clean and safe environment for customers through regular maintenance tasks.
- Handled cash transactions with precision, maintaining accurate records of sales throughout shifts.
- Completed shift change procedures diligently, ensuring seamless handover between team members.
- Operated point-of-sale systems confidently, ensuring smooth transactions for each customer visit.
- Worked closely with the gas station manager to implement new policies and procedures when required, actively contributing to a positive work environment for all team members.
- Addressed customer inquiries promptly, providing accurate information regarding products, services, or general inquiries about the gas station facilities.
- Performed daily inspections of fuel dispensers and equipment to maintain optimal functionality while preventing potential issues from arising later on.
- Assisted in scheduling deliveries of fuel supplies as needed, working closely with suppliers to ensure timely delivery without interruptions in service availability for our clients.
- Promoted upselling opportunities by suggesting additional items or services to customers during interactions.
- Assisted in inventory management, accurately tracking and ordering products as needed.
- Maintained strong communication skills when interacting with both customers and team members, contributing to a positive work atmosphere.
- Managed emergency situations calmly and effectively, adhering to safety protocols in order to ensure minimal disruption or risk to customers and staff alike.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Education
Gastronomic Professional - Gastronomy
Azafran
Gastronomy School06.2021
Audiovisual Communication Technician - Audiovisual
La Metro
Cordoba - Argentina 12.2014
Skills
- Microsoft Excel
- Microsoft PowerPoint
- Ability to Work Under Pressure
- Team collaboration
- Efficient cleaning techniques
- Basic maintenance tasks
- Chemical handling
- Quality assurance
- Kitchen support
- Dishwashing
- Quality control
- Flexible scheduling
- Laundry services
- Customer service-focused
Languages
Spagnolo
Italiano
Inglese
Personal Information
Date of Birth: 04/28/92
Extraprofessionalactivities
Vendita di pacchi di viaggio
Timeline
Cleaning Crew Member
Hotel La Madonnina Di Gran Paradiso
09.2023 - Current
Cleaner
Houses
09.2022 - 09.2023
Gas Station Employee
YPF PINAR
02.2021 - 08.2022
Gastronomic Professional - Gastronomy
Azafran
Audiovisual Communication Technician - Audiovisual
La Metro
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