Giuditta Conti

I currently work as a commercial and administrative employee at an insurance agency, Vittoria Assicurazioni.

• Development of sales and marketing strategies for increasing customer portfolios.
• Management of the relationship with the customer from the first contact until the customization of the services.
• Customer relationship management, including contract negotiation and complaint resolution.
• Entering and storing customer, supplier, and purchase and sale order data through the use of management software.
• Management of all back office activities contributing to the achievement of team objectives.
• After-sales support to ensure maximum customer satisfaction and loyalty.

I have been babysitting for many years in an American family with three girls.
Daily activities to promote language development through reading and storytelling.

Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.

I worked as a sales assistant at a shoe and clothing store located in the center of Florence, so I was constantly in close contact with tourists.

• Welcoming customers inside the store with kindness and professionalism.
• Assisted customers in product selection, ensuring high levels of satisfaction and repeat business.
• Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
• Established rapport with customers using active listening and interpersonal skills
• Managed inventory levels, coordinating with suppliers to maintain optimal stock availability.
• Collaborated with team members to achieve a cohesive and efficient store environment.

I worked as an educator in a playroom for a school work experience project.

• Facilitated individual and group activities promoting social, emotional, and cognitive development.
• Mentored junior teachers on best practices in early childhood education and classroom techniques.