Giulia Cafarelli
Patti
Summary
Dynamic and engaging professional with a proven track record at La Casa Di Marzapane, excelling in high-pressure environments and demonstrating exceptional time management and friendly demeanor. Skilled in espresso machine operation and fostering team collaboration, consistently enhancing customer satisfaction and loyalty.
Overview
6
6
years of professional experience
Work History
Barista
La Casa Di Marzapane
07.2018 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Waitress
Malga Bassa
06.2023 - 09.2023
Waitress
Hotel Salvadori 4*
01.2023 - 05.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Waitress
Malga Bassa
06.2022 - 09.2022
Education
Bachelor Of Early Childhood Care And Education - Educational Psychology
University of Pegaso
NaplesSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Cleanliness
- Order taking
- Decision-making
- Espresso machine operation
- Excellent memory
- Beverage preparation
- POS systems
Languages
English
Upper intermediate (B2)
French
Elementary (A2)
German
Beginner (A1)
Spanish
Elementary (A2)
Timeline
Waitress
Malga Bassa
06.2023 - 09.2023
Waitress
Hotel Salvadori 4*
01.2023 - 05.2023
Waitress
Malga Bassa
06.2022 - 09.2022
Barista
La Casa Di Marzapane
07.2018 - Current
Bachelor Of Early Childhood Care And Education - Educational Psychology
University of Pegaso
Similar Profiles
Mathieu LanotMathieu Lanot
Restaurant Waiter at La Casa Di PagliaRestaurant Waiter at La Casa Di Paglia
Matteo AngelucciMatteo Angelucci
Internato di Laurea at La Sapienza Univeristà di Roma, Dipartimento di Scienze Biochimiche - Alessandro Rossi FanelliInternato di Laurea at La Sapienza Univeristà di Roma, Dipartimento di Scienze Biochimiche - Alessandro Rossi Fanelli
Ruby De JesusRuby De Jesus
Barista/ Cafe All Rounder at Cafe Di CasaBarista/ Cafe All Rounder at Cafe Di Casa