Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Giulia Cerasa

Ara Nova

Summary

Young worker with strong motivation to take and grow professionally in the role of waitress. During the last work experience I improved the use of the main tools and work techniques including customer management, demonstrating pro activity, mental elasticity, excellent communication and interpersonal skills as well as team spirit and ability to set priorities by organizing team work in a rigorous and oriented way to achieve goals.

Overview

6
6
years of professional experience

Work History

Waitress

Capannina Beach Resort
04.2018 - 09.2023
  • Autonomous execution of assigned tasks.
  • Service approach aimed at full customer satisfaction.
  • Support and collaboration with colleagues in managing assigned assignments.
  • Manage unexpected and work problems quickly and efficiently.
  • Organization of activities according to the urgency and assigned workload.
  • Care and arrangement of the workstation.
  • Changes in hours and locations in case of need.

Babysitter and Housekeeper

Several
06.2018 - Current
  • Reading stories to children and facilitating their reflections.
  • organization of artistic and manual activities in order to promote the well-being and development of children.
  • Child safety control.
  • Support for families in the management during holiday periods.
  • Preparation of meals, snacks and drinks for children.
  • Planning of outdoor activities.

Waitress and Cook

Dispensa Emilia
10.2023 - Current
  • Autonomous execution of assigned tasks.
  • Help to newly hired colleagues in carrying out their activities.
  • Service approach aimed at full customer satisfaction.
  • Cash management.
  • Handle unforeseen events and work problems.

Education

High School Diploma -

Istituto Superiore Nicolò Machiavelli
Rome, Italy
07.2022

Skills

  • Autonomous execution of assigned tasks
  • Help to newly hired colleagues in carrying out their activities
  • Service approach aimed at full customer satisfaction
  • Cash management
  • Handle unforeseen events and work problems

Languages

Italian
Bilingual or Proficient (C2)
English
Intermediate (B1)
Spanish
Elementary (A2)

Timeline

Waitress and Cook

Dispensa Emilia
10.2023 - Current

Babysitter and Housekeeper

Several
06.2018 - Current

Waitress

Capannina Beach Resort
04.2018 - 09.2023

High School Diploma -

Istituto Superiore Nicolò Machiavelli
Giulia Cerasa