Giulia Cerasa
Ara Nova
Summary
Young worker with strong motivation to take and grow professionally in the role of waitress. During the last work experience I improved the use of the main tools and work techniques including customer management, demonstrating pro activity, mental elasticity, excellent communication and interpersonal skills as well as team spirit and ability to set priorities by organizing team work in a rigorous and oriented way to achieve goals.
Overview
6
6
years of professional experience
Work History
Waitress
Capannina Beach Resort
2018.04 - 2023.09
- Autonomous execution of assigned tasks.
- Service approach aimed at full customer satisfaction.
- Support and collaboration with colleagues in managing assigned assignments.
- Manage unexpected and work problems quickly and efficiently.
- Organization of activities according to the urgency and assigned workload.
- Care and arrangement of the workstation.
- Changes in hours and locations in case of need.
Babysitter and Housekeeper
Several
2018.06 - Current
- Reading stories to children and facilitating their reflections.
- organization of artistic and manual activities in order to promote the well-being and development of children.
- Child safety control.
- Support for families in the management during holiday periods.
- Preparation of meals, snacks and drinks for children.
- Planning of outdoor activities.
Waitress and Cook
Dispensa Emilia
2023.10 - Current
- Autonomous execution of assigned tasks.
- Help to newly hired colleagues in carrying out their activities.
- Service approach aimed at full customer satisfaction.
- Cash management.
- Handle unforeseen events and work problems.
Education
High School Diploma -
Istituto Superiore Nicolò Machiavelli
Rome, Italy07.2022
Skills
- Autonomous execution of assigned tasks.
- Help to newly hired colleagues in carrying out their activities.
- Service approach aimed at full customer satisfaction.
- Cash management.
- Handle unforeseen events and work problems.
Languages
Italian
Bilingual or Proficient (C2)
English
Intermediate (B1)
Spanish
Elementary (A2)
Timeline
Waitress and Cook
Dispensa Emilia
2023.10 - Current
Babysitter and Housekeeper
Several
2018.06 - Current
Waitress
Capannina Beach Resort
2018.04 - 2023.09
High School Diploma -
Istituto Superiore Nicolò Machiavelli
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