Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Business Developer
Selecta
09.2023 - Current
Collaborated with sales and marketing departments to support client acquisition.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Evaluated competitor offerings to identify gaps in the market and capitalize on opportunities for growth.
Negotiated and closed long-term agreements with new clients in assigned territory.
Increased client base by identifying new business opportunities and implementing strategic sales approaches.
Prospected for new business opportunities via cold calling, using lead generation lists and networking.
Digital Marketing Intern
Bit Bang Srl
04.2021 - 09.2021
Cultivated relationships with search engine providers to gain industry insights and determine prospects.
Collaborated with cross-functional teams to develop integrated marketing initiatives that aligned with company objectives.
Scheduled social media postings to advertise products and generate site traffic.
Designed paid client ads for use on diverse social media platforms.
Maintained editorial calendar to keep content timely, relevant and engaging.
Education
Master of Science - Global Management
Università Bicocca
Milano
2023
Bachelor of Science - Political Science And International Relation
Alma Mater Studiorum
Bologna, Italy
2021
High School Diploma -
Liceo Classico XXV Aprile
Pontedera, Italy
2018
Skills
Forecasting ability
Revenue development
Prospect targeting
Public Speaking
Proficient in CRM, Excel, Power point
Languages
English
Advanced (C1)
Timeline
Business Developer
Selecta
09.2023 - Current
Digital Marketing Intern
Bit Bang Srl
04.2021 - 09.2021
Master of Science - Global Management
Università Bicocca
Bachelor of Science - Political Science And International Relation
Alma Mater Studiorum
High School Diploma -
Liceo Classico XXV Aprile
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