Giulia Sbardolini
Field Guide
Summary
Dynamic Horse Trek Guide and Wilderness Field Guide with a proven track record of enhancing guest experiences and maintaining safety standards, resulting in zero accidents across roles at Carrowholly Stables and beyond. Skilled in environmental awareness and expert communication, adept at fostering positive relationships and promoting cultural sensitivity among diverse clientele.
Overview
11
11
years of professional experience
1
1
Certification
4
4
Languages
Work History
Horse Trek Guide
Carrowholly Stables
04.2022 - 02.2024
- Enhanced guest experience by providing informative and engaging guided tours.
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Managed the upkeep of the stables, mocking out, cleaning tack, turning out the horses, feeding them,
Horse Trek Guide
Ollie's Adventure
10.2021 - 02.2022
- Enhanced guest experience by providing informative and engaging guided tours.
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Built personal relationships with guests to promote positive experiences.
- Collected and deposited payments from guests.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
Horse Trek Guide
Proatur
12.2020 - 09.2021
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
- Enhanced guest experience by providing informative and engaging guided tours.
- Facilitated group bonding activities among participants, fostering a sense of camaraderie during multi-day excursions.
- Built personal relationships with guests to promote positive experiences.
- Managed the upkeep of the stables, mocking out, fixing fences, cleaning tack
- Took care of the horses general health, feeding, and exercise
Horse Trek Guide
Zoraida's Horse Riding
08.2020 - 11.2020
- Streamlined stable management processes to maintain a clean, safe, and organized environment for horses and staff alike.
- Built personal relationships with guests to promote positive experiences.
- Enhanced guest experience by providing informative and engaging guided tours.
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Managed turn out, feeding and mocking out of the stables, cleaning of the tack. Groomed the horses before and after each trek.
Wilderness Field Guide
Al Maha Desert Resort & Spa
09.2019 - 08.2020
- Cultivated a supportive and inclusive atmosphere for clients of diverse backgrounds and abilities with empathy, active listening, and encouragement.
- Supported fellow guides in their professional development through peer mentorship, skill-sharing workshops, and collaborative problem-solving sessions.
- Enhanced wilderness safety by conducting comprehensive risk assessments and implementing preventive measures.
- Boosted confidence in outdoor abilities by providing hands-on instruction in navigation, first aid, and survival skills.
- Facilitated memorable experiences for clients by showcasing hidden natural wonders off-the-beaten-path during guided excursions.
Accountant
Studio Ponti Ratti
02.2015 - 09.2018
- Handled day-to-day accounting processes to drive financial accuracy.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Reconciled accounts and reviewed expense data, net worth, and assets.
Receptionist
La Rosa Spa
06.2013 - 09.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
Education
High School Diploma -
ITCG Primo Levi
Seregno, Italy 04.2001 -
Skills
Engaging personality
Social Perceptiveness
Environmental awareness
Cultural Sensitivity
Multilingual Abilities
Expert Communication
Wildlife identification
Public Speaking
Exceptional communication
Certification
FGASA
Hobbies
I love being outdoors and to be able to find a career that allows me to be outside was really important for me.
I have spent all my summers as a child in the mountains.
Photography is one of my passions but perhaps my greatest passion in life is travelling.
I love to see new places, meet new people and discover new cultures.
I'm generally a curious person, always open to new experiences and I have an open mind.
Timeline
Horse Trek Guide
Carrowholly Stables
04.2022 - 02.2024
Horse Trek Guide
Ollie's Adventure
10.2021 - 02.2022
Horse Trek Guide
Proatur
12.2020 - 09.2021
Horse Trek Guide
Zoraida's Horse Riding
08.2020 - 11.2020
Wilderness Field Guide
Al Maha Desert Resort & Spa
09.2019 - 08.2020
FGASA
11-2018
Accountant
Studio Ponti Ratti
02.2015 - 09.2018
Receptionist
La Rosa Spa
06.2013 - 09.2013
High School Diploma -
ITCG Primo Levi
04.2001 -
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