Summary
Overview
Work History
Education
Skills
Volleyball
Languages
Timeline
Generic
Giulia Tosello

Giulia Tosello

Turin

Summary

Determined and highly motivated with success boosting productivity and streamlining procedures for organizations. Resourceful team member with very good organizational, multitasking abilities.

Encouraging analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.

Overview

6
6
years of professional experience

Work History

Waitress Trainee

Work Agency (Milan)
04.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Cultivated warm relationships with regular customers.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Tutorial Teacher

Freelancer
09.2017 - Current
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses, to ensure more independence.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Developed student confidence through positive reinforcement strategies.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Public Service Administrator

University Of Turin
09.2022 - 01.2023
  • Provided leadership, guidance and support to staff members.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Monitored program performance and outcomes for successful delivery of services.
  • Participated in community events to promote services and engage with public.
  • Assessed community needs and identified resources for social and community service programs.

Tour Operator

Radajor Spain SL (DMC SPAINTOURS)
02.2019 - 06.2019
  • Built personal relationships with guests to promote positive experiences.
  • Researched information to provide accurate, detailed tours.
  • Provided information on various sites throughout area, relaying little-known stories to provide interest.

International Volunteer

Yap Italia
07.2018 - 08.2018
  • Assisted with special events and programs.
  • Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Collaborated with various stakeholders to promote social services.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.

Education

Master of Arts - International Relations

University of Turin
Turin
11.2023

Bachelor of Arts - Political Science

University of Naples "L'Orientale"
Naples
10.2021

High School Diploma -

Liceo Linguistico Carlo Urbani
San Giorgio A Cremano, Napoli
07.2018

Skills

  • Daily Specials Memorization
  • Guest Engagement
  • Hospitality Service Expertise
  • Relationship Management
  • Learning Techniques
  • Creative Thinking
  • Team Collaboration
  • Verbal and Written Communication
  • Problem-Solving Skills
  • Adaptable Nature
  • Tourism Management
  • Public Speaking

Volleyball

I have been playing volleyball for 12 years and I consider it my biggest passion. I love team games and the mutual support that a peer group is able to give each other.

Languages

English
Advanced (C1)
French
Advanced (C1)
Spanish
Advanced (C1)
Arabic
Elementary (A2)

Timeline

Public Service Administrator

University Of Turin
09.2022 - 01.2023

Waitress Trainee

Work Agency (Milan)
04.2022 - Current

Tour Operator

Radajor Spain SL (DMC SPAINTOURS)
02.2019 - 06.2019

International Volunteer

Yap Italia
07.2018 - 08.2018

Tutorial Teacher

Freelancer
09.2017 - Current

Master of Arts - International Relations

University of Turin

Bachelor of Arts - Political Science

University of Naples "L'Orientale"

High School Diploma -

Liceo Linguistico Carlo Urbani

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Giulia Tosello