Summary
Overview
Work History
Education
Skills
Communication And Interpersonal Skills
Consent
Personal Information
Volunteer Experience
Timeline
Generic
Giulia Zampieri

Giulia Zampieri

Receptionist And Back Office Assistant
Verona

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

12
12
years of professional experience
6
6
years of post-secondary education
4
4
Languages

Work History

Receptionist and Back Office Assistant

Dimore Verona Srl
04.2017 - Current
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.

Check-In Clerk

Home Marconi 25
06.2013 - 03.2017
  • Accessed reservations system to assist guests with reservations or check vacancy.
  • Entered information into reservations system to update and maintain records.


English Language Teacher

English Studio
01.2012 - 09.2013
  • Delivered instruction in language arts encompassing reading, grammar, composition.
  • Developed overall yearly curriculum for teaching English-language learners based on school and national requirements.
  • Launched focused writing program for students enrolled in AP courses to teach advanced composition in preparation for college composition classes.
  • Authored tests and quizzes to evaluate student learning and comprehension.

Retail Shop Assistant

Runner Marketing Srl
12.2012 - 12.2015
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Assisted customers with prompt and polite support in-person.
  • Greeted customers entering store and offered assistance with requirements.
  • Remained calm and composed in tense situations involving angry or upset customers.

Education

Master of Arts - Foreign Languages And Linguistics

Language Sciences
Venezia
09.2012 - 04.2015

Bachelor of Arts - Foreign Languages And Literatures

Degree in Languages And Culture For Publishing
Verona
09.2009 - 11.2012

Skills

    Proactive listenig

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Communication And Interpersonal Skills

Competenze comunicative e interpersonali

Consent

I agree to the processing of personal data provided in this document for realising the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

Personal Information

  • Date of Birth: 02/21/90
  • Gender: Femminile
  • Nationality: Italiana
  • Driving License: Patente di guida

Volunteer Experience

Italian Language Teacher collaborating with Caritas Verona.

Timeline

Receptionist and Back Office Assistant

Dimore Verona Srl
04.2017 - Current

Check-In Clerk

Home Marconi 25
06.2013 - 03.2017

Retail Shop Assistant

Runner Marketing Srl
12.2012 - 12.2015

Master of Arts - Foreign Languages And Linguistics

Language Sciences
09.2012 - 04.2015

English Language Teacher

English Studio
01.2012 - 09.2013

Bachelor of Arts - Foreign Languages And Literatures

Degree in Languages And Culture For Publishing
09.2009 - 11.2012

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Giulia ZampieriReceptionist And Back Office Assistant