Giulia Zampieri
Front And Back Office Employee
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
EXECUTIVE SECRETARY ASSISTANT
EN.IT S.p.A.
04.2024 - Current
- Facilitated smooth travel arrangements for executives, ensuring seamless itineraries and accommodations.
- Strengthened relationships with clients through attentive service and prompt issue resolution.
- Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
- Enhanced overall office efficiency with proactive problem-solving skills applied to daily challenges or unexpected situations.
- Collaborated with various departments to develop cohesive strategies for achieving organizational goals.
JOURNALIST
Giornale Pantheon
01.2009 - Current
- Increased readership through engaging storytelling and attention-grabbing headlines.
- Adapted writing style for diverse audiences across print, online, and multimedia platforms.
- Organized material, determined area of emphasis and wrote stories according to prescribed editorial style and format standards.
- Researched and gathered information to develop accurate and credible stories.
FRONT/BACK OFFICE EMPLOYEE
Dimore Verona S.r.l.
4 2017 - 04.2024
- Administrative tasks, documentation and archiving
- Welcoming and assisting guests with courtesy and professionalism in Italian, English and French
- Efficient management of reservations, check-ins and check-outs
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
LANGUAGE SCIENCES -
Ca' Foscari university
Venezia, Italy 01.2020 - Current
FOREIGN LANGUAGES - undefined
University of Verona
Verona, Italy 09.2009 - 2012.05
ERASMUS - undefined
University of St. Andrews
Scotland, United Kingdom 09.2011 - 2012.04
Skills
Italian: Native Language
English: C1
French: B2
Spanish: A2
Travel Coordination
File Management
Guest Relations
Meeting Support
Proficient in Microsoft Office Suite
Description
Experienced Front/Back Office operator with several years of experience in front office management, basic accounting, and customer assistance.
Personal Information
- Date of Birth: 21/02/90
- Nationality: Italian
- Driving License: Category B
Timeline
EXECUTIVE SECRETARY ASSISTANT
EN.IT S.p.A.
04.2024 - Current
LANGUAGE SCIENCES -
Ca' Foscari university
01.2020 - Current
ERASMUS - undefined
University of St. Andrews
09.2011 - 2012.04
FOREIGN LANGUAGES - undefined
University of Verona
09.2009 - 2012.05
JOURNALIST
Giornale Pantheon
01.2009 - Current
FRONT/BACK OFFICE EMPLOYEE
Dimore Verona S.r.l.
4 2017 - 04.2024
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