GIULIO ZAPPIA
Pisa
Profilo professionale
Highly accurated and disciplined with excellent communication and reduction conflict skills. Extremely competent in reviewing healthcare service quality and maintaining patient confidentiality and satisfaction. Skilled at ordering clinical dossiers and checking patients through medical history during hospital stay and follow-up
Panoramica
11
11
years of professional experience
1
1
Certification
Esperienza lavorativa
Former Apprentice Learner Scooter Repairman
Arilli Officine
Crotone
06.2010 - 09.2010
Medical Shift Doctor
AUSL Toscana Nord-Ovest
Pisa
01.2024 - ad oggi
Former Medical Student Trainee
Municipal Hospital
Timisoara
06.2016 - 08.2019
- Achieved service time and quality targets.
Former Medical Student
County Hospital Piu Brinzau
Timisoara
09.2015 - 07.2021
- Building student relationships.
- Shadowed qualified health professionals to gain understanding of best practices.
- Enhanced knowledge in medical best practices by proactively taking part in all medical activities as assigned by lead doctors.
- Determined health status through basic health checks such as weight, pulse and temperature assessment.
Former Medical Trainee
Municipal Hospital
Timisoara
06.2016 - 06.2020
- Provisioned services to suit customers' schedule and preferences.
- Solved customer problems and resolved conflicts to maintain high satisfaction and product loyalty.
- Monitored and reported on reoccurring customer requests to support product line development planning.
Former Bar Supervisor Trainee
Aladin Bar
Crotone
06.2011 - 10.2011
- Collaborated with staff to formulate budgets and improve department revenue.
- Exceeded goals through effective prioritisation and consistent work ethic.
Former Trainee Learner
Agip Petrol Station
Crotone
05.2012 - 08.2012
- Demonstrated extensive hospitality experience to effectively manage front- and back-of-house operations.
- Handled staff disciplinaries calmly, professionally and in line with strict business processes.
- Recruited, inducted and coached junior team members to deliver exceptional service against KPIs.
- Gained knowledge on mentoring, training and managing own staff by shadowing senior staff.
Istruzione
Doctor of Medicine - Medicine
University of Medicine and Pharmacy, Victor Babes
Timișoara12-2021
Competenze
- Student feedback management
- Student event planning
- Student safeguarding
- Medical history evaluations
- Clear Semplified Communication skills
- Conflict reduction skills
- Healthcare service quality review
- Patient confidentiality
- Patient satisfaction
- Clinical dossier ordering
- Patient checking
- Acute Therapy Setting
- Problem Solving on the Spot
- Ability to communicate info on how to set eventual chronic therapies
Certificazioni
- [Type] B European Driving Licence
- B2 English Linguistic Skill Certificate
Competenze linguistiche
Italiano
English
Romanian
Spanish
Competenze linguistiche
Italian: Native
English: B2
Romanian: B2
Spanish: A2
Hobby e interessi
Scooter, Mopeds Parts
Scooter, Mopeds Racing
Scooter, Mopeds Shops
Scooter, Mopeds Repair
Boat Fishing
Sunsets Over The Seaside
Weekend Trips
Travels
Cronologia
Medical Shift Doctor
AUSL Toscana Nord-Ovest
01.2024 - ad oggi
Former Medical Student Trainee
Municipal Hospital
06.2016 - 08.2019
Former Medical Trainee
Municipal Hospital
06.2016 - 06.2020
Former Medical Student
County Hospital Piu Brinzau
09.2015 - 07.2021
Former Trainee Learner
Agip Petrol Station
05.2012 - 08.2012
Former Bar Supervisor Trainee
Aladin Bar
06.2011 - 10.2011
Former Apprentice Learner Scooter Repairman
Arilli Officine
06.2010 - 09.2010
Doctor of Medicine - Medicine
University of Medicine and Pharmacy, Victor Babes