Experienced and passionate retail manager with over 13 years in the industry. Strong focus on achieving measurable results, team leadership, sales analysis, and operational excellence. Skilled in motivating and developing team members while driving business performance through customer-centric and data-driven strategies.
Reporting directly to the District Manager
Store Manager
Strategic and operational management of the store, with full responsibility for commercial performance, KPIs, team leadership, and customer experience. Focused on sales data analysis, task organization and planning, daily team engagement, and fostering internal growth and development. Provided continuous coaching to the team on motivation, commercial goal achievement, and selling behaviors, in alignment with company values.
Market Leader
Key liaison between the District Manager and Store Managers within the area. Specifically responsible for the operational and organizational coordination of three stores in the Bergamo market: Foot Locker Orio Center & Kids Foot Locker, and Foot Locker Seriate, overseeing a total team of 38 people. Core activities included: monitoring and coordinating sales and forecasts; workforce planning and weekly schedule optimization; implementing and utilizing RFID technology to achieve key KPIs; and coordinating and supporting monthly training and development activities.
Autorizzo il trattamento dei dati personali contenuti nel mio CV ex art. 13 del decreto legislativo 196/2003 e art. 13 del regolamento UE 2016/679 sulla protezione dei singoli cittadini in merito al trattamento dei dati personali