Esperto in Strategia Digitale e Crescita con competenze in Google Ads e Leadership di Team. Ho ottimizzato l'e-commerce e migliorato la fidelizzazione dei clienti, aumentando il ROI del 30%.
Panoramica
14
14
anni di esperienza professionale
Esperienza lavorativa
Chief Digital Officer & CRM Director
Domina Group
2023.03 - 2026.03
Own and execute the group-wide digital, CRM, and e-commerce strategy aligned with revenue growth and profitability targets
Lead cross-functional teams across performance marketing, SEO, content, CRM and e-commerce (internal + external stakeholders)
Manage and optimize digital acquisition and lead generation channels, ensuring efficient budget allocation and revenue contribution
Drive e-commerce performance, optimizing conversion funnels and customer experience
Leverage customer and sales data to define strategic priorities and identify growth opportunities
Oversee CRM and marketing automation strategy, focusing on retention, loyalty, and customer lifetime value
Implement and optimize automated workflows (welcome, abandoned cart, retention)
Ensure full integration between CRM, e-commerce and analytics platforms to enable a unified customer view
Head of Digital & Performance Marketing
Sailogy
2020.12 - 2023.03
Defined and executed a data-driven digital growth strategy across acquisition, conversion and retention
Led performance marketing, SEO and CRO teams, driving scalable and sustainable growth
Managed multi-channel budgets with full accountability for ROAS, CPA and overall marketing efficiency
Optimized acquisition funnels and conversion paths through continuous testing and experimentation
Led cross-functional initiatives including CRO, landing pages optimization, offline campaigns and PR
Digital Marketing Manager
Sailogy
2020.12 - 2023.03
Owned growth marketing strategy across acquisition, activation and conversion
Managed multilingual paid media campaigns across international markets
Controlled media budgets and forecasting to support business growth
Delivered performance insights to improve traffic quality and conversion rates
Collaborated with product and UX teams to optimize user journeys
Digital Marketing Specialist
Sembox, Milan
Milan
2015.01 - 2018.07
Managed performance campaigns for e-commerce and OTA clients
Supported budgeting and forecasting processes
Delivered performance analysis and optimization strategies
Worked closely with clients to achieve measurable business outcomes
Digital Marketing Specialist
IBS (internet bookshop), Milan
Milan
2014.06 - 2014.12
Managed multilingual Google Ads and Facebook campaigns
Analyzed performance data and produced reports
Digital Solution Specialist
Innovation Srl, Milan
Milan
2012.07 - 2014.06
Design and development of WordPress websites
Technical IT support for clients
Istruzione
Master's - business data Analysis
Talent Garden
Milan
2020-02
Programmatic Specialist Course - undefined
IAB Academy
Milan
2020-01
SEO Professional Course - undefined
WMRA Web Marketing Academy
Padua
2019-10
Master - E-commerce & Online Business
Il Sole 24 Ore Business School
Milan
2014-01
Master - Tourism Quality Management
Uniform Group
Milan
2012-01
Bachelor's degree - public relations & advertising
IULM University
Milan
2010-01
Competenze
Digital Strategy & Growth
Performance Marketing
CRM & Marketing Automation
E-Commerce Optimization
Data Analysis
Customer Lifecycle & Retention
Budgeting & Forecasting
Team Leadership
Stakeholder Management
Google Ads
Google Analytics
Facebook Business Manager
Google Data Studio
Google Search Console
Semrush
Salesforce
Languages
Italian
English
Spanish
Disclaimer
In compliance with the Italian legislative Decree D.Lgs.196/2003 I hereby authorize you to use and process my personal details contained in this document
Contattos
+39 3277353283
Giuseppe.defrancesco85@gmail.com
Cronologia
Chief Digital Officer & CRM Director
Domina Group
2023.03 - 2026.03
Head of Digital & Performance Marketing
Sailogy
2020.12 - 2023.03
Digital Marketing Manager
Sailogy
2020.12 - 2023.03
Digital Marketing Specialist
Sembox, Milan
2015.01 - 2018.07
Digital Marketing Specialist
IBS (internet bookshop), Milan
2014.06 - 2014.12
Digital Solution Specialist
Innovation Srl, Milan
2012.07 - 2014.06
Programmatic Specialist Course - undefined
IAB Academy
SEO Professional Course - undefined
WMRA Web Marketing Academy
Master - E-commerce & Online Business
Il Sole 24 Ore Business School
Master - Tourism Quality Management
Uniform Group
Bachelor's degree - public relations & advertising
Director of Digital Technology, Patient Services CRM & Hub Solution Delivery a Pfizer BiopharmaceuticalsDirector of Digital Technology, Patient Services CRM & Hub Solution Delivery a Pfizer Biopharmaceuticals