Highly motivated and service-oriented professional with strong communication and interpersonal skills. Experienced in multicultural environments, with a background that combines discipline, teamwork, and customer service. Skilled in handling diverse situations with calm and professionalism, ensuring safety, comfort, and a positive experience for all passengers. Adaptable, reliable, and attentive to detail, with proven ability to remain composed under pressure and to work effectively within a team. Fluent in Italian, English, and Spanish, with a genuine passion for travel, people, and delivering excellence in every interaction.