Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Giusy  Schepis

Giusy Schepis

Augusta

Summary

Professional and enthusiastic cabin crew member, passionate about delivering exceptional service and ensuring passenger safety. Adaptable and culturally aware, with experience working in multicultural environments. Skilled in conflict resolution, teamwork, and providing personalized attention to passengers, I am committed to creating memorable in-flight experiences with warmth, professionalism, and efficiency.

Overview

7
7
years of professional experience

Work History

Cabin crew member

Ryanair Malta Air
Catania
07.2022 - Current
  • Welcoming passengers on-board and directing them to their seat
  • Maintaining a friendly, positive demeanor while communicating with passengers and responding to their questions
  • Presenting safety demonstrations prior to take-off
  • Collaborating with colleagues to plan tasks and ensure sales activities were completed on time during short domestic flights
  • Assist in maintaining a clean and organized cabin environment while delivering out-standing in-flight service

Front desk receptionist

Venus Sea Garden Hotel
Augusta, Syracuse
12.2018 - 12.2021
  • Managed front desk operations, including greeting guests, responding to inquiries, and providing assistance with room reservations.
  • Dealing with complaints and solving problems that may arise.
    Filing all paperwork, receipts, and reservations.
  • Answered incoming calls from customers and responded to their inquiries in a friendly and professional manner.

Education

Esol certificate - B2

Tyne Metropolitan College
Newcastle Upon Tyne, England
09.2018

High School Diploma -

I.T.C. Alaimo Higher Institute
Lentini, Syracuse
07.2017

Skills

  • Dealing with difficult situations
  • Aircraft security procedures
  • Stress tolerance capacity
  • Punctuality and reliability
  • Maintaining professional appearance

Languages

Italian
Native
English
Fluent

Timeline

Cabin crew member

Ryanair Malta Air
07.2022 - Current

Front desk receptionist

Venus Sea Garden Hotel
12.2018 - 12.2021

Esol certificate - B2

Tyne Metropolitan College

High School Diploma -

I.T.C. Alaimo Higher Institute
Giusy Schepis