Gülce Susmuş

· Provided comprehensive administrative support, facilitating communication with embassies and overseeing Visa Applications for the Admission Department.

· Orchestrated successful student events, fostering a vibrant and engaged student community.

· Managed the ESE portal, ensuring accurate and updated information for students and faculty.

· Directed and managed social media accounts, enhancing the school's online presence and engagement.

· Created engaging content across various media channels, boosting user engagement

· Authored blog posts for the company's website, increasing site traffic

· Assisted in managing social media accounts, contributing to a 20% growth in followers.

· Provided exceptional customer support via live chat, resolving purchase-related issues promptly, resulting in a 20% increase in customer satisfaction.

· Optimized website product categorization (CRM), enhancing user experience and navigation.

· Curated compelling product descriptions, augmenting product appeal and driving sales.

· Spearheaded social media campaigns on platforms like Facebook, doubling the brand's online reach.

· Liaised with clients, effectively communicating product features and benefits, resulting in a 25% increase in client inquiries.

· Orchestrated successful social media campaigns, amplifying brand visibility and engagement.

· Crafted and implemented targeted email marketing strategies, generating leads and boosting sales by 15%.

· Conducted B2B sales by engaging tourism agencies, resulting in increased partnerships.

· Initiated cold calling strategies to expand client base, achieving a 20% increase in new leads.

· Managed sales metrics and reported agency visits, contributing to sales strategy improvements.

· Executed effective email marketing campaigns to promote hotel services, resulting in a 30% rise in inquiries.