Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Goolshan Sandil Coonee

Mestre,Venezia,VENEZIA

Summary

I'm Goolshan Sandil Coonee, from Mauritius Island. I am here in Italy for almost 5 years. I've been working for several years. I pretty sure I am ready to embark to become a cabin crew member. Firstly, cabin crew is my dream job. In addition, my previous and actual job helped me to acquire more and more skills.

Overview

9
years of professional experience
1
Certification

Work History

McDonald's Restaurant

Hospitality Staff Member
05.2023 - Current

Job overview

  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Reduced risks by maintaining clean and organised work environment.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Communicated with customers to promptly resolve complaints and address inquiries.

McDonald's Restaurant

Crew Trainer
05.2019 - Current

Job overview

  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

The French Burger

Restaurant Manager
01.2015 - 05.2016

Job overview

  • Carefully interviewed, selected, trained, and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.


Veranda Hotel 5 Stars

Restaurant Waiter
10.2014 - 01.2015

Job overview

  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.

Education

CITY COLLEGE
MAURITIUS

High School Diploma

CA FOSCARI UNIVERSITY OF VENICE
VENICE

from LANGUAGE,CIVILISATION AND THE SCIENCE OF LANGUAGE
10.2023

Skills

  • Relationship Management
  • Problem solving
  • Stress management
  • Communication skills
  • leadership skills
  • Teamwork skills
  • Time management

Certification

HSC certificates O and A level released by the university of Cambridgr

Languages

English
Advanced (C1)
French
Advanced (C1)
Italian
Advanced (C1)

Timeline

Hospitality Staff Member

McDonald's Restaurant
05.2023 - Current

Crew Trainer

McDonald's Restaurant
05.2019 - Current

Restaurant Manager

The French Burger
01.2015 - 05.2016

Restaurant Waiter

Veranda Hotel 5 Stars
10.2014 - 01.2015

CITY COLLEGE

High School Diploma

CA FOSCARI UNIVERSITY OF VENICE

from LANGUAGE,CIVILISATION AND THE SCIENCE OF LANGUAGE
Goolshan Sandil Coonee