Gregor Mussner
Selva Val Gardena
Summary
During my time in high school, I delved into the world of F.I.S. alpine races, showcasing my passion and skill for skiing at a competitive level. Upon receiving my degree, I decided to step back from pursuing a career as a professional skier. In the summer months, I explored various job opportunities, including working as a waiter in a mountain hut, in an office at a snowmaking company, delivering fruits and vegetables, and trying my hand at carpentry.
Hailing from Italy, where my parents have owned a Sports shop for over 50 years, I grew up assisting them in running the family business. I transitioned to working full-time in the shop during the summer of 2009 and continued part-time during the winter seasons until 2012. Concurrently, I pursued and successfully completed my ski instructor exams, finding great joy in teaching others the art of skiing.
The passion I developed for instructing skiing led me to embark on a new chapter in Australia to further my career as a ski instructor. While my adventures took me far from home, I remained connected to my roots, continuing to contribute part-time in the family shop during the summers. In 2014, I made the bold decision to move to Japan, where I have spent over five years chasing the winter seasons and embracing new cultural experiences.
My journey, shaped by my diverse experiences and the pursuit of my passion for skiing, has not only enriched my professional path but has also broadened my horizons in ways I could not have imagined.
Overview
1
1
Certification
Work History
Ski Instructor
Ski School Italy, Australia, Japan(Propeak)
- Provided exceptional customer service both on the mountain and during pre-lesson consultations or follow-up conversations.
- Ensured compliance with all resort rules regarding lift usage, gear checks, trail closures while upholding high safety standards.
- Maintained rescue equipment by conducting inspections and completing basic repairs.
- Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
- Delivered effective safety debriefings to guests to promote safe environment.
- Developed personal knowledge of Niseko to enhance quality programming on adventure education trips.
- Demonstrated superior professionalism while interacting with customers and vendors.
Vendor
Sport Walter (Italy)
- Collaborated with ski instructors to identify appropriate equipment for clients based on skill level and personal preferences.
- Contributed to a positive team atmosphere through effective communication and collaboration with colleagues.
- Enhanced customer satisfaction by providing efficient ski rental services and equipment recommendations.
- Ensured proper fitting of ski equipment to minimize risk of injury and maximize comfort for clients.
- Organized weekly inspections of all rental gear to ensure that it met safety standards and was in good working condition.
- Reduced wait times for customers by efficiently managing the flow of traffic during peak hours.
- Remained up-to-date on industry trends and advancements in ski technology, allowing for well-informed recommendations to clients.
- Answered questions and assisted customers with item selection and location.
- Improved workplace safety by conducting regular maintenance checks on all rental equipment.
Education
High School Diploma -
Realgymnasium (mit Schwehrpunkt Sport) Sterzing
Margaretenstr. 10 39049 Sterzing, Italy07.2008
Skills
- Backcountry Guest Service & Rental Tech
- Customer Service
- Guest Service and Support
- Safety Management
- Mountain navigation
- Equipment knowledge
- Avalanche Training
- Ski techniques education
- Coaching experience
- Friendly and Helpful
Certification
- Certified Ski Instructor
Ski School Selva (2007-2015)
Thredbo (2012-2024)
Propeak,Japan (2015-2024)
Languages
Italian
Bilingual or Proficient (C2)
German
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Ski Instructor
Ski School Italy, Australia, Japan(Propeak)
Vendor
Sport Walter (Italy)
High School Diploma -
Realgymnasium (mit Schwehrpunkt Sport) Sterzing
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