Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Greta Buttafava

Bollate

Summary

Proactive and customer-focused, with strong multitasking abilities and the ability to maintain a positive attitude under pressure. Excelled in customer service and payment processing, improving customer satisfaction and streamlining order organization. Demonstrated exceptional memory retention and active learning skills, contributing to efficient guest management and safety compliance. Strong organizational skills, effectively managing work and study commitments at university simultaneously.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Portrait Hotel- Lungarno Collection
04.2024 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Baker Shop Assistant

Fiordipanna
04.2023 - 01.2024
  • Assisting clients' purchases and cashiering
  • Online and in-person order's organization
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including fridges and mixers.
  • Enhanced customer satisfaction by accommodating every require

Education

Bachelor of Science - Business And Economica

Università Cattolica Del Sacro Cuore
Milan
07-2025

High School Diploma -

Liceo Classico Beccaria
Milan
07-2022

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Energetic and positive attitude
  • Payment processing

Hobbies

In my free time I enjoy  being surrounded by nature. In particular, I appreciate outdoor activities, such as skiing and mountain excursions. 

I also have a passion for vintage and sustainable  fashion, for that reason, I often look for new flea markets , or small local businesses to support. 

Timeline

Restaurant Hostess

Portrait Hotel- Lungarno Collection
04.2024 - Current

Baker Shop Assistant

Fiordipanna
04.2023 - 01.2024

Bachelor of Science - Business And Economica

Università Cattolica Del Sacro Cuore

High School Diploma -

Liceo Classico Beccaria
Greta Buttafava