Greta Melissa Montuschi

Receptionist at luxury building, having the task of front- office and back-office.

In particular:

• Preparing copies of documents, sending faxes and managing archives.
• Troubleshooting or complaints from customers.
• Management of communications to guests, customers and internal staff.
• Coordinated transportation arrangements for guests, ensuring timely arrivals and departures.

Company operating in the cleaning sector, with the main task of making custom-made estimates for third parties, requesting a cleaning service, porter, preparation or waste disposal, in show rooms, apartments, luxury shops or private.

Other tasks relevant to the role, such as :

• Organization, collection and storage of administrative documentation.
• Use of company management for data uploading and updating.
• Support for the organization of meetings and appointments.

A2A s.p.a. is a company focused on the sale of light, gas and services for domestic customers, condominiums, SMEs and large industrial customers.

The main tasks were based on responding to customer requests and problems and providing information about products and services and information related to the company.

Phone and customer management with up to 50 calls queued per minute.

Waitress and bartender prepared for the reception of customers and the management of the wardrobe, the preparation of the account and the collection of payments in cash or by Poss.

Management of the orders through electronic terminal, preparation of buffet for and appetizers and constant supply during the service.

Expert bartender and cashier at the bakery located in the heart of Milan.

Main tasks such as :

• Account preparation and handling of payments in cash or via POS.
• Arrangement and reordering of products on display in the counter.
• Reception of customers and assistance in the selection of products.

Receptionist with the following duties:

• Reception of guests, registration of data and allocation of rooms.
• Support to the activities of switchboard and sorting of telephone and paper correspondence for the structure and for customers.
• Correct application of check in and check out procedures.