Personable Room Service Attendant with excellent customer service acumen and professionalism in hospitality. Talented and forward-thinking with focus on meeting guests needs. Consistently willing and eager to meet and exceed expectations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Room Service Attendant
Kempinski Hotel Group
07.2023 - 09.2023
Enhanced guest satisfaction by promptly delivering room service orders and addressing special requests.
Improved efficiency in the room service department by assisting with food preparation and plating.
Maintained high standards of cleanliness by diligently cleaning and sanitising serving trays, dishes, and utensils.
Ensured timely delivery of all room service orders, prioritising tasks to maximise guest satisfaction.
Provided excellent customer service through friendly interactions and attentive responses to guests'' needs.
Managed accurate billing for all delivered items, ensuring proper charges were applied to guest accounts.
Chef Assistant
Hum Us (a Chain Restaurant In Venice)
09.2022 - 06.2023
Enhanced customer satisfaction by creating visually appealing and delicious dishes in a timely manner.
Streamline kitchen operations by implementing efficient food preparation techniques and proper equipment usage.
Collaborated with team members to ensure timely delivery of orders, improving the overall dining experience for guests.
Managed time efficiently by prioritising tasks and multitasking effectively during peak service hours.
Maintained a clean and organised workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
Education
Master of Science - Science Education
Ca'Foscari University
Venice, Italy
07.2024
Bachelor of Science - Biomedical Engineering
Islamic Azad University
Tabriz-Iran
06.2018
Skills
Delivery Management
Menu Item Knowledge
Order Processing
Guest Relations
Chef Support
Attention to detail
Butchery skills
Languages
English
Upper intermediate (B2)
Italian
Elementary (A2)
Turkish
Bilingual or Proficient (C2)
Persian
Bilingual or Proficient (C2)
Certification
Worker general training course in health and safety at the workplace