Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hammad Hafiz Muhammad

Bergamo

Summary

Community-oriented individual, comfortable working in high-stress situations and coordinating emergency responses. Seasoned team leader with unrelenting dedication to keeping community safe and secure. Proactive about using proper protocols while on duty and interacting with community contacts.

Overview

5
5
years of professional experience

Work History

Junior Officer

Artistic Milliners
08.2021 - 10.2022
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Analyzed and reported on key performance metrics to senior management.

Internship Student

Artistic Milliners
02.2019 - 05.2019
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Sorted, organized, and maintained files.
  • Interacted with customers by phone, email, or in-person to provide information.

Restaurant Server

Pizza Hut
10.2018 - 02.2019
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Storekeeper

Imtiaz Super Market
02.2018 - 09.2018
  • Received product shipments and organized in stockroom storage area.
  • Documented shipping and receiving records to confirm receipt of orders.
  • Kept sales receipts and maintained accounting records.
  • Received, merchandised and arranged all shop items for visual display.

Education

Master of Science - Engineering Management

University of Bergamo
Bergamo, Italy
07.2024

Bachelor of Engineering - Textile Engineering

NED University of Engineering And Technology
Karachi, Pakistan
12.2022

Skills

  • Organizational Talent
  • Office Procedures
  • Customer Interaction
  • Command and Control

Languages

English
Advanced (C1)
Italian
Intermediate (B1)
Urdu
Advanced (C1)

Timeline

Junior Officer

Artistic Milliners
08.2021 - 10.2022

Internship Student

Artistic Milliners
02.2019 - 05.2019

Restaurant Server

Pizza Hut
10.2018 - 02.2019

Storekeeper

Imtiaz Super Market
02.2018 - 09.2018

Master of Science - Engineering Management

University of Bergamo

Bachelor of Engineering - Textile Engineering

NED University of Engineering And Technology
Hammad Hafiz Muhammad