Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ikram Bourhanzour

Doha

Summary

Forward-thinking sales leader with an exceptional history of sales achievement. Adept at staying up to date on market, region and sales trends to maximize success. Excellent time management and organizational skills with an orderly and focused mentality.

Overview

12
12
years of professional experience

Work History

Direct Sales Agent

Bien Sport
doha
02.2020 - Current
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Met customers in homes and businesses to discuss and demonstrate products.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.

Women's Sales Associate

TAWAQ Perfumes Company
doha
01.2018 - 12.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Sales Agent

FIORANGELO
Doha
01.2016 - 12.2017
  • Assisted call-in customers with questions and orders.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Sales Assistant

HIJAB FASHION
Doha
01.2013 - 12.2014
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Entered, coded and processed vendor invoices and helped track expenses for capitalizations.

Sales Assistant

ZARA
Doha
01.2012 - 12.2013
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Facilitated ordering and processing of business cards and nameplates for sales team.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Education

High School Diploma -

PUBLIC SCHOOL
MORROCCO
07.2012

Skills

  • Regulatory Compliance
  • Contact Management Systems
  • Business Growth and Retention
  • Persuasive Negotiations
  • Proposal Development
  • Client Acquisition
  • Product Sales
  • Customer Inquiries

Languages

Arabic
Native language
French
Intermediate
B1
English
Intermediate
B1

Timeline

Direct Sales Agent

Bien Sport
02.2020 - Current

Women's Sales Associate

TAWAQ Perfumes Company
01.2018 - 12.2019

Sales Agent

FIORANGELO
01.2016 - 12.2017

Sales Assistant

HIJAB FASHION
01.2013 - 12.2014

Sales Assistant

ZARA
01.2012 - 12.2013

High School Diploma -

PUBLIC SCHOOL

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Ikram Bourhanzour