Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
HANSIKA LIYANARACHCHI

HANSIKA LIYANARACHCHI

ROME

Summary

Detailed Senior Executive Account & Finance with special interest in oversight of companies in ITA industry. Process-oriented, consistent supervisor of highly complex financial datasets and expert in care and processing. Intuitive analyst of industry trends with wherewithal to advise critical decisions with calculated risk and generate immense revenue.

Overview

14
14
years of professional experience

Work History

Senior Executive Account & Finance

Popular Travels & Tours Snc
12.2014 - Current
  • Independently made decisions with needs of company at heart, with exceptional trust on behalf of CEO and CFO.
  • Reconciled and confirmed invoices with payments and purchase orders, verifying details for accuracy and effortlessly handling critical datasets and quantities.
  • Reviewed debits and credits to rectify deficiencies and investigate nature and appropriateness.
  • Utilized state-of-the-art accounting tools to record activities and keep up-to-date on taxable transactions.

Customer Care Officer

Sri Lanka Telecom Plc
01.2010 - 03.2014
  • Coordinated timely responses to online customer communication and researched complex issues.
  • Employed comprehensive benchmarks to establish and monitor customer service standards.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.
  • Took ownership of customers issues to follow problems through to resolution.

Education

Bachelor of Arts - Media & Social Science 2nd Level

University of Kelaniya
Kelaniya
2008

G.C.E. (A/L) Examination

Tangalle Girls School
Tangalle
08.2006

Skills

  • Business Correspondence
  • Build Customer Relationships
  • Document Organization
  • Excellent Team Leadership

Languages

Italian
Upper intermediate (B2)
English
Advanced (C1)

Timeline

Senior Executive Account & Finance

Popular Travels & Tours Snc
12.2014 - Current

Customer Care Officer

Sri Lanka Telecom Plc
01.2010 - 03.2014

Bachelor of Arts - Media & Social Science 2nd Level

University of Kelaniya

G.C.E. (A/L) Examination

Tangalle Girls School

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HANSIKA LIYANARACHCHI