Summary
Overview
Work History
Education
Skills
Accomplishments
Otherworkexperience
Personalinformationconsent
Businessdevelopment
Languages
Timeline
Generic

Helen Mitson

Mediglia

Summary

I have matured proven capability in driving successfully strategic initiatives across Sales, mergers and acquisitions, new business models and offerings in competitive environments with Global and Regional Experience. I thrive using my thought leadership and change agent transformation skills to the test on responding to aggressive time constraints with limited resources and challenging budgets. I have demonstrated Global transformation and Sales leadership complemented by considerable experience across virtual distributed team management roles within complex contexts and through a recognize project management expertise. Business project development and management are two additional competencies that I have exercised across different products segments and geographical clusters. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

40
40
years of professional experience

Work History

Global Head of "As a Service" Transformation manager

Lenovo
  • Across all routes to market, I have taken on the project manager role supporting the Global geographic deployment of the strategic Services business unit Truscale ("Everything as a Service") go-to market model
  • This is the realization of the ecosystem (across architecture, processes and people) to support the Truscale brand announced in 2021 that comprises both subscription (Device as a Service) and pay-per-use (Infrastructure as a Service) business offerings
  • Within my rigorous business management structure, I was responsible for the End Customer onboarding to the NEW ecosystem bridging the key Delivery transition methodology with the IT project methodology
  • This professional Transformational and Change Management expertise applied to this project, was also used in a hands-on End Customer deal example, where I pioneered the expansion from transitional Delivery activity to a holistic Change Management billable service offering.

Global DaaS Channel Digital Transformation manager

Lenovo
  • I have successfully launched the WW Device as a Service (DaaS) channel route to market that I am leading in terms of the ETE project management
  • I have achieved this after 12months in Lenovo where I have embraced the Lenovo services led transformation and delivered concrete results
  • Infrastructure deployment
  • Operational deployment: BMS definition and reporting setup
  • Governance model
  • Comms plans
  • End to End project management across commercial and services channel Integration through PMO governance across both organizations
  • Country organizational DaaS FY kickoff events, sponsored by GMs
  • Product & solutions: Lenovo Device Intelligence.

Global Head of "as a Service" Trabsformation

Lenovo
09.2020 - 07.2024
  • Change management and transformation
  • Business Unit Leadership; Business Objectives and P&L ownership, Metrics & KPIs
  • Key Customer Relationship & Delivery transition Management, including IT architectural design & deployment
  • Channel Management; Programs, Incentives, Development
  • MDF Management; Allocation and ROI Measurement
  • Strategic Alliance Management
  • Marketing, Advertising Campaign Support
  • Sales Leadership, Team Building and Talent Development.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Global Enterprise Group Indirect Pointnext Segment manager

Hewlett-Packard Enterprise
01.1998 - 01.2018
  • I have successfully executed on Global technical services strategy definitions by management through the subsequent project development, deployment and sustainability phases
  • These projects have been defined based on specific financial models, that I have had completed as part of my PMO with the specific business objectives to drive incremental volume, revenue and profit as the projected outcomes
  • I have ably and creatively led Global cross organizational and regional professionals to a successful conclusion to the project
  • The experience ranged across mature products with proven results that HPE bought to expand their market reach (merger and acquisitions: 3PAR, Nimble, Aruba)
  • NEW product developments for NEW industry market business opportunities as part of a Global Alliances organization (for example Accenture) I triaged across regions developing business plans for HPE consumption models and managing business reviews
  • HPE Global business unit channel development
  • Complementing Technical Services channel go to market projects with Global Storage, Networking, Cloud, and Converged Systems channel initiatives
  • Global technical services channel go to market program framework development and deployment
  • From defining the Global value proposition to developing the operating and governance models through effective communication plans.

EMEA Enterprise Group Indirect Partner Ready Program manager

Hewlett-Packard Enterprise
01.2003 - 01.2012
  • I was part of a special small taskforce, which led the EMEA channel go to market framework (partner program) strategy definition, development and deployment
  • The EMEA channel team pioneered the channel go to market by deploying an industry leading model that was adopted by HPE at a Global level
  • As part of the four core team professionals, I led the mission to achieve a sustainable growth in market share, revenue and profit by creating a cross-business unit team of twelve EMEA professionals to define, develop and deploy a channel competency program framework that recognized channel industry experience and investments
  • The main facets were
  • The required financial and operational program structure such that the internal and external value proposition made market and HPE financial sense
  • The market value proposition as part of the overall project core team which encompassed operations, marketing and communication, partner recruitment, competitive analysis, and partner satisfaction reviews.

Southern Europe Technical Computing Manager

Hewlett-Packard Enterprise
01.1998 - 01.2003
  • I had HPE Technical Computing business segment p&l responsibility with the target to improve the indirect and direct sales results through incremental market expansion, revenue and profit
  • My success was based on
  • Implementation of effective business management processes and governance structure
  • Leadership of a virtual team of 15 Channel Sales professionals, defining specific programs and go to market initiatives across Italy and Iberia.

Southern Europe Marketing Development Manager

Intel Corporation
01.1992 - 01.1998
  • Intel Corporation launched their first multi-million-dollar marketing campaign in 1992, with the most clamorous achievement of reaching the number 1 industry leading brand "Intel Inside "
  • I was part of that global team who defined, developed and drove the go to market strategy, with specific leadership responsibility in the Southern European countries (Greece, Turkey, Israel, S
  • Africa and Italy)
  • My success was based on
  • Driving the sales and marketing development of Intel's OEM alliance strategy with the global customers (IBM, HP, Dell etc.) in the local region by managing a cross-functional virtual team of central and local resources
  • Directly involved in the Global Intel Inside project team and associated marketing activity and OEM communication strategy.

Avdel Corporation S.p.A - AEG
01.1988 - 01.1992
  • Completed successfully international business traineeship.

FORD Corporation AEG
01.1985 - 01.1986
  • Completed successfully international marketing traineeship.

Education

Skills

Customer Focus

Organizational Development

Data Analytics

Digital Transformation

Teamwork and Collaboration

Customer Service

Time Management

Problem-solving abilities

Business process reengineering

Multitasking Abilities

Excellent Communication

Team Leadership

Active Listening

Adaptability and Flexibility

Relationship Building

Work Planning and Prioritization

Self Motivation

Analytical Thinking

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] through effectively helping with [Task].

Otherworkexperience

1985 - 1992 Avdel Corporation S.p.A - AEG (Milan-Italy and Hanover -Germany), 1985- 1986 FORD Corporation AEG (Köln- Germany)

Personalinformationconsent

Autorizzo il trattamento dei miei dati personali ai sensi del GDPR e del Decreto Legislativo 30 giugno 2003, n. 196

Businessdevelopment

Business Objectives, Roadmap and Life Cycle Management, Education and Deliverables, across cross functional organizations and Talent Development

Languages

English
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
German
Advanced (C1)
French
Upper intermediate (B2)

Timeline

Global Head of "as a Service" Trabsformation

Lenovo
09.2020 - 07.2024

EMEA Enterprise Group Indirect Partner Ready Program manager

Hewlett-Packard Enterprise
01.2003 - 01.2012

Global Enterprise Group Indirect Pointnext Segment manager

Hewlett-Packard Enterprise
01.1998 - 01.2018

Southern Europe Technical Computing Manager

Hewlett-Packard Enterprise
01.1998 - 01.2003

Southern Europe Marketing Development Manager

Intel Corporation
01.1992 - 01.1998

Avdel Corporation S.p.A - AEG
01.1988 - 01.1992

FORD Corporation AEG
01.1985 - 01.1986

Global Head of "As a Service" Transformation manager

Lenovo

Global DaaS Channel Digital Transformation manager

Lenovo

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