Hindatou Coulibaly
Rome
Summary
Dynamic Human Resources Management professional with extensive experience in diverse HR functions, including recruitment, employee relations, and performance management. Holder of a Master's degree in International Human Resources from Rome Business School. Passionate about enhancing organizational effectiveness through strategic human resource management, fostering employee engagement, and promoting compliance with labor laws.
Overview
10
10
years of professional experience
Work History
CAF Operator
Private CAF affiliated with CISL
01.2024 - 08.2024
- Assisted clients in accurately completing and submitting tax returns and administrative paperwork, enhancing client satisfaction by 30%
- Translated complex text and administrative documents into multiple languages for foreign clients, ensuring clear understanding of procedures
- Provided comprehensive tax and social security consulting for non-Italian-speaking clients, facilitating compliance with Italian regulations
- Managed paperwork related to tax deductions, pensions, and other benefits, streamlining processes for a team of 10
- Collaborated with team members to ensure efficient service delivery and adherence to regulations, improving overall service quality
Human Resources Assistant
AMREF AFRICA
09.2022 - 03.2023
- Company Overview: AMREF is an African organization that focuses on improving health and healthcare in Africa
- Published engaging job advertisements on various platforms, attracting over 200 applicants per position
- Conducted thorough resume screenings and initial selections to build a shortlist of qualified candidates
- Partnered with managers to effectively schedule and coordinate interviews, optimizing the hiring timeline
- Monitored candidates throughout the hiring process, enhancing communication and candidate experience
- Supported various administrative tasks, contributing to a 15% increase in departmental efficiency
- AMREF is an African organization that focuses on improving health and healthcare in Africa
Product Executive
Vuetel Italia
03.2021 - 12.2021
- Oversaw the development and production processes of new telecommunications products, ensuring timely market launches
- Promoted products internationally through effective communication in English and French, increasing global visibility
- Managed the product lifecycle, implementing strategies that led to a 25% increase in market share
Human Resources Assistant
Vuetel Italia
01.2020 - 09.2020
- Actively participated in the recruitment process, supporting the hiring of 20 new employees within six months
- Organized onboarding programs for new hires, enhancing integration and retention rates
- Analyzed and revised employee benefits and social security policies, resulting in improved employee satisfaction and reduced turnover
Assistant in the Hiring Process
Orange Niger
01.2018 - 07.2018
- Selected and analyzed resumes to identify potential candidates, improving selection efficiency
- Coordinated interviews with team members and HR, ensuring a smooth hiring process
Employee Performance Analysis Management Assistant
ASUSU SA Niger
04.2017 - 05.2017
- Evaluated employee performance using an automated data-driven system, providing actionable insights for management
Data Verification Assistant for Loan Granting
BAGRI Niger
02.2017 - 04.2017
- Verified eligibility criteria for loan applications, ensuring compliance with banking regulations
Human Resources Assistant
SUNU IARD Niger
06.2014 - 08.2014
- Managed administrative functions including document filing, mail delivery, and employee file updates, enhancing office organization
- Coordinated daily operations of the HR office, contributing to a more efficient workflow
Education
Master's - International Human Resource Management
Rome Business School
03.2020
Bachelor's - Human Resource Sciences
Ghana Institute of Management and Public Administration (GIMPA)
06.2015
Skills
- Recruitment and Selection
- Employee Relations
- Training and Development
- Data Management and Analytics
- Organizational Skills
- Communication Skills
- Conflict Resolution
- Emotional Intelligence
Websites
Personal Information
- Date of Birth: 06/21/92
- Nationality: Nigerina
Residence permit
Expiry: 19.10.2025
Languages
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Italian
Intermediate (B1)
HAUSSA
Bilingual or Proficient (C2)
Extracurricular Activities
Volunteer, TEDx Rome, 05/01/19, Collaborated in organizing TEDx Rome, Society 5.0, actively managing events on May 2 and 3, 2019. Participant, Giffoni Italia Festival, Salerno, 06/01/19, Contributed to the Innovation Hub at the Giffoni Festival, developing a chatbot to enhance user experience. Secretary, International Student Association of GIMPA (ISAG), Accra (Ghana), 02/01/13, 02/28/15, Managed administrative tasks and coordinated activities for the student association, fostering community engagement.
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Timeline
CAF Operator
Private CAF affiliated with CISL
01.2024 - 08.2024
Human Resources Assistant
AMREF AFRICA
09.2022 - 03.2023
Product Executive
Vuetel Italia
03.2021 - 12.2021
Human Resources Assistant
Vuetel Italia
01.2020 - 09.2020
Assistant in the Hiring Process
Orange Niger
01.2018 - 07.2018
Employee Performance Analysis Management Assistant
ASUSU SA Niger
04.2017 - 05.2017
Data Verification Assistant for Loan Granting
BAGRI Niger
02.2017 - 04.2017
Human Resources Assistant
SUNU IARD Niger
06.2014 - 08.2014
Bachelor's - Human Resource Sciences
Ghana Institute of Management and Public Administration (GIMPA)
Master's - International Human Resource Management
Rome Business School
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