Ilario Santovito

• Technical Consultative Sales (B2B) Strong track record in managing complex industrial sales cycles, translating customer application needs into tailored technical solutions with a focus on material performance and value creation.

Approached customers and engaged in conversation through use of effective interpersonal and people skills.

• Business Development & Territory Management: Experienced in independently managing geographic areas, developing sales pipelines, acquiring new customers, and building long-term strategic relationships.
• Advanced Knowledge of Specialty Steels: In-depth expertise in stainless steels and advanced alloys, including mechanical properties, corrosion resistance, and applications across multiple industries.
• Complex Commercial Negotiation: Skilled in handling sophisticated negotiations with industrial clients, defining commercial, contractual, and technical terms aligned with business objectives.

Achieved cost-savings by developing functional solutions to problems.

• Cross-functional Collaboration: Strong experience in acting as a key interface between customers and internal teams (engineering, production, supply chain), ensuring alignment and effective solution delivery.

Managed inventory and supplies to ensure materials were available when needed.

Completed day-to-day duties accurately and efficiently.

• Technical Drawing & CAD Interpretation: Proficient in interpreting technical drawings and CAD models to understand dimensional specifications, tolerances, and project requirements, supporting the definition of testing, quality controls, and tailored technical solutions.
• Customer Portfolio Management & Development: Experienced in managing a B2B customer portfolio, including client retention, handling technical and commercial inquiries, and identifying new business opportunities within the industrial sector.
• On-site Technical Support & Field Analysis: Skilled in conducting on-site visits at customer facilities and production sites to assess specific needs, collect technical data, and propose targeted solutions, acting as a direct interface between the client and the laboratory.