Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ilham EL KAOUKABI

Gambettola

Summary

Welcoming, personable individual with well-developed hospitality skills. Handles high-pressure situations with undeniable grace and poise. With history in different type of jobs, developed different skills and able to easily adapt to various environments. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.

Overview

4
4
years of professional experience

Work History

Sales Assistant

TEDDY SPA
05.2021 - 08.2021
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers locate products and checked store system for merchandise at other sites.

Secretarial Administrative Employee

MAPESCA SRL
03.2022 - 05.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Performed well in a team setting, providing support and guidance.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Factory Production Worker

TACCHIFICIO 2001 SRL
05.2018 - 03.2020
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Followed verbal and written instructions to properly move and ship products.
  • Observed safety regulations on job sites to minimize accidents.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

High School Diploma - Administration, Finance and Marketing

ITE RENATO SERRA
CESENA, ITALY

Skills

  • Active listening, communication, customer service, interpersonal skills, problem-solving, transferable skills, computer skills, reliability, precision, ability to work in team, organizational skills and flexibility, employee performance, employee Safety, team Building, administrative tasks, relationship Management, employee interaction, company policy adherence, training and mentoring, equipment monitoring, cleanliness and sanitation, interpersonal communications, guest services

Languages

Arabic
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Upper intermediate (B2)

Timeline

Secretarial Administrative Employee

MAPESCA SRL
03.2022 - 05.2022

Sales Assistant

TEDDY SPA
05.2021 - 08.2021

Factory Production Worker

TACCHIFICIO 2001 SRL
05.2018 - 03.2020

High School Diploma - Administration, Finance and Marketing

ITE RENATO SERRA

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Ilham EL KAOUKABI