Immaculate Mabo Bangsi
Bambui
Summary
Compassionate healthcare professional with extensive experience at Holy Family Hospital, excelling in patient care and relationship building. Proven ability to educate patients on medication use while maintaining meticulous attention to detail. A reliable team player dedicated to enhancing patient wellbeing through emotional support and effective communication.
Overview
9
9
years of professional experience
Work History
Health Care Aide
Private Clinic
03.2023 - Current
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Maintained clean, safe, and well-organized patient environment.
- Reduced patient anxiety through effective communication and active listening skills.
- Kept accurate records of patients' care, condition, and progress.
- Supported patient nutrition needs by preparing meals according to dietary restrictions and preferences.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Performed wound care tasks under the supervision of healthcare professionals, facilitating timely healing processes.
Pharmacist and Cashier
Holy Family Hospital Annex Mbougong-Mbouda
08.2020 - 06.2022
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Educated patients on proper medication use.
- Counseled patients regarding proper intake of medications.
- Managed drug and supply inventories.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Nurse
Centre D'Accueil Dental Cabinet Douala
01.2016 - 06.2020
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
Education
Diploma - Nursing
St Jude Higher Institute of Nursing And Bio.studies
Bamenda10.2008
Advanced Level - Arts
Cameroon College of Arts Science And Technology
Bambili08.2000
Skills
- Compassionate
- Reliable team player
- Patient care
- Patient relationship building
- Supporting personal needs
- Companionship and emotional support
- Feeding assistance
- Healthcare ethics
Accomplishments
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
- Completed payroll for staff of Number direct reports.
Languages
English
Bilingual or Proficient (C2)
French
Advanced (C1)
Pidgin
Bilingual or Proficient (C2)
Timeline
Health Care Aide
Private Clinic
03.2023 - Current
Pharmacist and Cashier
Holy Family Hospital Annex Mbougong-Mbouda
08.2020 - 06.2022
Nurse
Centre D'Accueil Dental Cabinet Douala
01.2016 - 06.2020
Diploma - Nursing
St Jude Higher Institute of Nursing And Bio.studies
Advanced Level - Arts
Cameroon College of Arts Science And Technology
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