Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Iolanda Giacovazzi

Summary

Dedicated and results-oriented professional with extensive experience in managing front desk operations and ensuring seamless communication within a corporate environment. Adept at public relations and good usage social media.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Reception Manager

Masseria Pilano
05.2023 - 10.2024

In my previous role, I successfully managed the front desk operations and played a pivotal role in enhancing communication both internally and externally. My responsibilities included handling phone calls, managing appointments, greeting visitors and managing the social media pages of the farmhouse by creating posts, reels and stories, which allowed me to develop excellent interpersonal and communication skills.

One of my key achievements was implementing a streamlined communication system that significantly reduced response times to inquiries and increased overall customer satisfaction. This initiative resulted in improved team collaboration and a more cohesive approach to client interactions.

In addition to my communication skills, I possess a strong understanding of various business communication tools and technologies. I am adept at utilizing email, phone systems, and other digital platforms to facilitate seamless communication within the organization and with external stakeholders.


Education

Planning And Managment of Tourism Systems - Tourism And Travel Management

University of Bergamo
Bergamo, Italy
11.2025

Science And Techniques of Language Mediation - Language Interpretation And Translation

Universty of Salento
Lecce, Italy
10.2023

Skills

Team Collaboration
Problem Solving

Networking

Multilingual Abilities

Certification

DELF B2- French Language (2019)

IELTS B2- English Language (2019)

Languages

Arabic
Intermediate (B1)
French
Advanced (C1)
English
Advanced (C1)

Timeline

Reception Manager

Masseria Pilano
05.2023 - 10.2024

Planning And Managment of Tourism Systems - Tourism And Travel Management

University of Bergamo

Science And Techniques of Language Mediation - Language Interpretation And Translation

Universty of Salento
Iolanda Giacovazzi