Overview
Work History
Education
Skills
Timeline
Generic

Iole Basello

Udine

Overview

6
6
years of professional experience

Work History

Sr. Sales Support

OverIT
10.2021 - Current
  • Sales forecast;
  • Keep track of renewals;
  • Create and submit quotations;
  • Establish good relationships with customers;
  • CRM update and alignment;
  • Team coordination;
  • Strong focus on common goals;

Inside Sales Specialist

Friulair
08.2020 - 10.2021
  • Daily contact with existing and new customers;
  • Create and submit quotations;
  • Support to Sales Director;

Inside Sales

Sipa Sedie
11.2019 - 06.2020
  • Daily contact with existing and new customers;
  • Establish good relationships with customers;
  • Create and submit quotations;
  • Follow the purchasing process from the beginning to the end;

Customer Care Specialist

Modine
06.2017 - 11.2020
  • Customer support - daily contact with customers (via phone and e-mail);
  • Support to Sales Managers (DACH and UK area);
  • Strong attention to customer's needs and requirements;
  • Project review together with technical department;
  • Create and submit quotations;

Education

Master of Arts - Foreign Languages And Translation

Università Degli Studi Di Udine
Udine
03.2019

Bachelor of Arts - Foreign Languages And Translation

Università Degli Studi Di Udine
Udine
11.2014

Skills

  • Budgeting and forecasting;
  • Problem-solving;
  • CRM software;
  • Microsoft Office;
  • Client relations;
  • Strong organization;
  • Project coordination;
  • Order processing;

Timeline

Sr. Sales Support

OverIT
10.2021 - Current

Inside Sales Specialist

Friulair
08.2020 - 10.2021

Inside Sales

Sipa Sedie
11.2019 - 06.2020

Customer Care Specialist

Modine
06.2017 - 11.2020

Master of Arts - Foreign Languages And Translation

Università Degli Studi Di Udine

Bachelor of Arts - Foreign Languages And Translation

Università Degli Studi Di Udine

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Iole Basello