Iole Basello
Udine
Overview
6
6
years of professional experience
Work History
Sr. Sales Support
OverIT
10.2021 - Current
- Sales forecast;
- Keep track of renewals;
- Create and submit quotations;
- Establish good relationships with customers;
- CRM update and alignment;
- Team coordination;
- Strong focus on common goals;
Inside Sales Specialist
Friulair
08.2020 - 10.2021
- Daily contact with existing and new customers;
- Create and submit quotations;
- Support to Sales Director;
Inside Sales
Sipa Sedie
11.2019 - 06.2020
- Daily contact with existing and new customers;
- Establish good relationships with customers;
- Create and submit quotations;
- Follow the purchasing process from the beginning to the end;
Customer Care Specialist
Modine
06.2017 - 11.2020
- Customer support - daily contact with customers (via phone and e-mail);
- Support to Sales Managers (DACH and UK area);
- Strong attention to customer's needs and requirements;
- Project review together with technical department;
- Create and submit quotations;
Education
Master of Arts - Foreign Languages And Translation
Università Degli Studi Di Udine
Udine03.2019
Bachelor of Arts - Foreign Languages And Translation
Università Degli Studi Di Udine
Udine11.2014
Skills
- Budgeting and forecasting;
- Problem-solving;
- CRM software;
- Microsoft Office;
- Client relations;
- Strong organization;
- Project coordination;
- Order processing;
Timeline
Sr. Sales Support
OverIT
10.2021 - Current
Inside Sales Specialist
Friulair
08.2020 - 10.2021
Inside Sales
Sipa Sedie
11.2019 - 06.2020
Customer Care Specialist
Modine
06.2017 - 11.2020
Master of Arts - Foreign Languages And Translation
Università Degli Studi Di Udine
Bachelor of Arts - Foreign Languages And Translation
Università Degli Studi Di Udine