Ion Ivanov
Dubai
Summary
I am a dynamic, positive, and easygoing individual capable of making guests feel comfortable. Throughout my work experience, I have developed the skills to provide service that meets the expectations and needs of each customer, striving to fulfill their requests. I am able to maintain efficiency and composure even in fast-paced environments. I enjoy working collaboratively in a team.
Overview
6
6
years of professional experience
Work History
Bartender
Cipriani
05.2024 - Current
- Supervised bar staff to ensure high-quality customer service and efficient operations.
- Developed training programs for new bartenders, enhancing team performance and service standards.
- Managed inventory control, optimizing stock levels to reduce waste and improve profitability.
- Implemented cocktail menu updates based on seasonal ingredients and customer preferences.
Chef de Rang
Cova
05.2023 - 10.2023
- Presented the best wine options to customers to complement their chosen dishes.
- Prepared trays, cutlery, and tableware, arranging condiments, bread baskets, and grissini.
- Illustrated alternative menu options to customers, offering suggestions based on their preferences.
- Assisted the service staff in serving wines and beverages to tables.
Barman
Bagni Bosetti
05.2022 - 10.2022
- Set up and restocked countertop display cases with gastronomic products and corresponding labels.
- Counter and table service.
- Created creative garnishes for beverages and cocktails.
- Loaded, unloaded, and rotated goods in the warehouse.
- Removed waste, stains, and dirty trays to keep common areas clean and professionally organized.
- Cleaned and sanitized equipment and work surfaces.
- Courteously responded to customer inquiries about products and menus.
Barman
Bagni Bosetti
05.2021 - 10.2021
- Cleaned and organized the venue at closing.
- Prepared fresh juices, extracts, and squeezes.
- Supported the service staff at tables.
- Assisted customers in finding suitable drink and food pairings.
- Neatly arranged bottles and glasses behind the counter to present a more attractive bar area.
Barman and café
Gran Hotel Miramare
06.2020 - 09.2020
- Counter and table service.
- Set up and restocked countertop display cases with gastronomic products and corresponding labels.
- Removed waste, stains, and dirty trays to keep common areas clean and professionally organized.
- Checked the quantity of drinks displayed in the fridge counters and refilled condiment dispensers, napkins, and cutlery.
Commis
Boscareto Resort & SPA
06.2019 - 12.2019
- Table service with speed, courtesy, and precision.
- Supported the chef de rang in all restaurant activities.
- Demonstrated polite and professional behavior towards customers to encourage inquiries and orders.
- Supported the service team and collaborated closely with the kitchen to ensure fast and quality service.
- Refilled napkin containers, straws, cutlery, and condiment bottles.
- Maintained the cleanliness of the dining area, carts, and all equipment.
Education
Licenza Media -
Scuole Giustiniani
Rapallo, GESkills
- Skills : Being able to handle multiple tasks simultaneously is crucial, especially in fast-paced environments like those in the restaurant industry
- Point of Sale usage : Proficiency in using the POS system is essential for processing orders, managing payments, and maintaining an efficient workflow
- Hospitality techniques : The ability to welcome customers warmly and professionally contributes to the overall customer experience
- Professional presence : A crucial aspect in the restaurant industry, as it reflects on the establishment's image
- Dynamism and physical endurance : The restaurant industry often requires constant movement and physical endurance to handle challenging situations
- Stress management : Being able to manage stress effectively is important in a fast-paced and demanding work environment
- Punctuality : Being on time is a key attribute in any professional setting
- Language skills : Proficiency in languages is valuable, especially in a multicultural and diverse work environment
- Communication and interpersonal skills : Effective communication and interpersonal skills are essential for customer service and team collaboration
- Teamwork orientation : Willingness and ability to work collaboratively with others
- Leadership qualities : Leadership skills, which may be important for supervisory or managerial roles
- Order taking : Ability to accurately and efficiently take customer orders
- Knowledge of allergies and dietary restrictions : Awareness and understanding of food allergies and intolerances to ensure customer safety
- Quick table setting and clearing : Efficiently setting up and clearing tables in a timely manner
- Table setting and arrangement criteria : Knowledge of how to set up and arrange table settings according to established criteria
- Customer interaction readiness : Willingness and ability to interact with the public in a positive and customer-friendly manner
- Flexibility and adaptability : Ability to adapt to changing situations and work schedules
Linguistic Competences:
Italiano
Bilingual or Proficient (C2)
Inglese
Bilingual or Proficient (C2)
Francese
Intermedio superiore
B2
Russo
Avanzato superiore
C2
Spagnolo
Advanced (C1)
Rumeno
Avanzato superiore
C2
Personal Information
- Date of Birth: 18/12/1998
- Driving License: Category B
- Dual citizenchip
Hobbies and Interests:
- Reading
- Listening to music
- MMA (Mixed Martial Arts)
Timeline
Bartender
Cipriani
05.2024 - Current
Chef de Rang
Cova
05.2023 - 10.2023
Barman
Bagni Bosetti
05.2022 - 10.2022
Barman
Bagni Bosetti
05.2021 - 10.2021
Barman and café
Gran Hotel Miramare
06.2020 - 09.2020
Commis
Boscareto Resort & SPA
06.2019 - 12.2019
Licenza Media -
Scuole Giustiniani