Irene Boncompagni
Citerna
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Pizzeria ''La Vecchia Stazione''
05.2023 - 09.2023
Bartender
''Non Solo Bar''
03.2022 - 07.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Waitress
''Ristorante Pizzeria L'isola Che Non C'è''
06.2019 - 04.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
High School Diploma -
Hotel Management School ''Fanfani Camaiti''
Caprese Michelangelo06.2023
Skills
- Ordering Procedures
- Sales Expertise
- Cash Handling
- Beverage Preparation
- Check Payment Processing
- Stocking and Replenishing
- Dish Preparation
- Menu Memorization
- Dining Customer Service
- Daily Specials Memorization
- Safety and Sanitation
- Bar Terminology
- Special Dietary Requirements
Certification
- HACCP certificate
- Certificate of safety course
- TRINITY Grade 6 Level B1.2
- IEFP qualification examination
- Certificate of BLSD(cardiopulmonary resuscitation)
Languages
English
Upper intermediate (B2)
Spanish
Intermediate (B1)
Timeline
Waitress
Pizzeria ''La Vecchia Stazione''
05.2023 - 09.2023
Bartender
''Non Solo Bar''
03.2022 - 07.2023
Waitress
''Ristorante Pizzeria L'isola Che Non C'è''
06.2019 - 04.2023
High School Diploma -
Hotel Management School ''Fanfani Camaiti''
- HACCP certificate
- Certificate of safety course
- TRINITY Grade 6 Level B1.2
- IEFP qualification examination
- Certificate of BLSD(cardiopulmonary resuscitation)
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