Irene De Falco

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Answered questions about store policies and addressed customer concerns.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
• Collaborated with team members to meet and exceed monthly sales targets consistently.
• Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
• Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
• Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
• Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
• Supported store leadership in implementing new merchandising strategies to improve product positioning.
• Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
• Managed cash register, ensuring accurate transactions and safeguarding against losses.
• Coordinated with stock team to expedite restocking of high-demand items.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Animatrice presso i centri estivi di Milano, contesto in cui ho lavorato a contatto con persone di ogni età, da bambini ad adulti

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Developed and maintained courteous and effective working relationships.
• Registrazione di fatture e utilizzo di programmi di contabilità integrata. Gestione dei clienti e organizzazione appuntamenti

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Organized and detail-oriented with a strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Strengthened communication skills through regular interactions with others.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Used in-store system to locate inventory and place special orders for customers.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Developed strong rapport with customers and created positive impression of business.
• Recommended complementary purchases to customers, increasing revenue.
• Monitored customers for signs of security concerns and escalated issues to management.

Incontro da remoto con amministratori dell'impresa

Incontro da remoto con amministratori della società

Supporto organizzativo all'ufficio e al referente nella gestione delle attività quotidiane, supporto ai colleghi senior nell'effettuare pratiche burocratiche e amministrative online, archiviazione della documentazione in formato cartaceo ed elettronico, supporto operativo all'ufficio amministrativo per rle commissioni, elaborazione organizzazione e revisione di documenti di varia natura tra cui verbali aziendali, costituzione di persone giuridiche e cessazione di attività. Programmazione e pianificazione riunioni e conferenze, comprese le videoconferenze site-to-site contribuendo in tal modo a semplificare le operazioni, aggiornamenti dei sistemi al fine di organizzare la documentazione d'ufficio, massimizzare l'efficienza e aumentare la produttività.

Registrazione delle fatture ricevute all'interno del programma di contabilità dell'azienda, riordino dei materiali di cancelleria e dei consumabili per le stampanti, attività amministrative inerenti alla gestione dei clienti e dei fornitori, archiviazione della documentazione in formato cartaceo ed elettronico, supporto collaborativo al personale per la risoluzione di problematiche interne, supporto ai colleghi senior nell'effettuare pratiche burocratiche e amministrative online. Emissione fatture, registrazione, e verifica dei pagamenti in entrata. Registrazione della contabilità fornitori ed effettuazione pagamenti. Registrazione dei pagamenti ricevuti sul registro in prima nota. Supporto all'ufficio amministrativo per la contabilità clienti e fornitori. Traduzione di documenti, principalmente contratti, da Italiano a Inglese, Francese o Spagnolo e viceversa.