Isabella Zucconelli
Florence
Overview
5
5
years of professional experience
Work History
Hostess & Receptionist
Beach Restaurant "Cipriani"
2023.11 - 2024.01
- Management of the event night, telephone system, e-mail, End of the shift Report and Bills
- Management different Restaurant's Venues as : "Jazz Cafe" & "Socialista Member's Club"
- Resolution of problems or complaints from customers
- Friendly reception of guests, visitors or customers by providing the first information of interest.
Hostess & Cashier
Five Luxury Stars Hotel, "The Westin Excelsior" by Marriott
2022.01 - 2023.01
- Management of communications with guests, costumers and internal staff
- Flow management and general support to guests and customers
- Customer reception
- Efficient management of payments by debit card, credit card, cash, tickets and vouchers
- Supervision of cash register activities, guaranteeing speed and accuracy in the service.
Head Waitress - Restaurant banqueting Manager
Restaurant & Lounge Bar, "Terrazza Martini"
2019.01 - 2022.02
- Management and supervision of dining room service and coordination with kitchen workloads
- Training of dining room staff on rules of conduct and service
- Presentation of menus and wine list and suggestion of pairings and dishes of the day
- Coordination of room set-up and preparation of place settings
- Presentation of the bill and management of payments at the cash desk or at the table.
Head Waitress
Restaurant “La Loggia” Piazzale Michelangelo
2022.03 - 2022.10
Education
"ITAS Ginori Conti - Elsa Morante" Technical Institute
Florence, ItalyStudiescarriedout
Faculty of Biological Sciences, High school Diploma in Health Biotechnology
Additional Information
I authorize the processing of personal data contained in my curriculum vitae pursuant to art. 13 of Legislative Decree 196/2003 and art. 13 of EU Regulation 2016/679 on the protection of individuals with regard to the processing of personal data.
Skillsandcompetences
Italian, Mother tongue, English, C1, Spanish, B1, Team-working, Predisposition and ability to contact with the public, Ability to work multitasking, in dynamic environments and under pressure., Ability to work effectively independently and in a team., Goal and results oriented., Driver's license, Photomodel and Wearer of clothing, Culinary skills, Fitness lover
Website
isabellazucconelli, isabella zucconelli, isabellazucconelli
Personal Information
- Date of Birth: 04/07/03
- Gender: Female
- Nationality: Italian
Timeline
Hostess & Receptionist
Beach Restaurant "Cipriani"
2023.11 - 2024.01
Head Waitress
Restaurant “La Loggia” Piazzale Michelangelo
2022.03 - 2022.10
Hostess & Cashier
Five Luxury Stars Hotel, "The Westin Excelsior" by Marriott
2022.01 - 2023.01
Head Waitress - Restaurant banqueting Manager
Restaurant & Lounge Bar, "Terrazza Martini"
2019.01 - 2022.02
"ITAS Ginori Conti - Elsa Morante" Technical Institute