Overview
Work History
Education
Studiescarriedout
Additional Information
Skillsandcompetences
Website
Personal Information
Timeline
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Isabella Zucconelli

Isabella Zucconelli

Florence

Overview

5
5
years of professional experience

Work History

Hostess & Receptionist

Beach Restaurant "Cipriani"
11.2023 - 01.2024
  • Management of the event night, telephone system, e-mail, End of the shift Report and Bills
  • Management different Restaurant's Venues as : "Jazz Cafe" & "Socialista Member's Club"
  • Resolution of problems or complaints from customers
  • Friendly reception of guests, visitors or customers by providing the first information of interest.

Hostess & Cashier

Five Luxury Stars Hotel, "The Westin Excelsior" by Marriott
01.2022 - 01.2023
  • Management of communications with guests, costumers and internal staff
  • Flow management and general support to guests and customers
  • Customer reception
  • Efficient management of payments by debit card, credit card, cash, tickets and vouchers
  • Supervision of cash register activities, guaranteeing speed and accuracy in the service.

Head Waitress - Restaurant banqueting Manager

Restaurant & Lounge Bar, "Terrazza Martini"
01.2019 - 02.2022
  • Management and supervision of dining room service and coordination with kitchen workloads
  • Training of dining room staff on rules of conduct and service
  • Presentation of menus and wine list and suggestion of pairings and dishes of the day
  • Coordination of room set-up and preparation of place settings
  • Presentation of the bill and management of payments at the cash desk or at the table.

Head Waitress

Restaurant “La Loggia” Piazzale Michelangelo
03.2022 - 10.2022

Education

"ITAS Ginori Conti - Elsa Morante" Technical Institute
Florence, Italy

Studiescarriedout

Faculty of Biological Sciences, High school Diploma in Health Biotechnology

Additional Information

I authorize the processing of personal data contained in my curriculum vitae pursuant to art. 13 of Legislative Decree 196/2003 and art. 13 of EU Regulation 2016/679 on the protection of individuals with regard to the processing of personal data.

Skillsandcompetences

Italian, Mother tongue, English, C1, Spanish, B1, Team-working, Predisposition and ability to contact with the public, Ability to work multitasking, in dynamic environments and under pressure., Ability to work effectively independently and in a team., Goal and results oriented., Driver's license, Photomodel and Wearer of clothing, Culinary skills, Fitness lover

Website

isabellazucconelli, isabella zucconelli, isabellazucconelli

Personal Information

  • Date of Birth: 04/07/03
  • Gender: Female
  • Nationality: Italian

Timeline

Hostess & Receptionist

Beach Restaurant "Cipriani"
11.2023 - 01.2024

Head Waitress

Restaurant “La Loggia” Piazzale Michelangelo
03.2022 - 10.2022

Hostess & Cashier

Five Luxury Stars Hotel, "The Westin Excelsior" by Marriott
01.2022 - 01.2023

Head Waitress - Restaurant banqueting Manager

Restaurant & Lounge Bar, "Terrazza Martini"
01.2019 - 02.2022

"ITAS Ginori Conti - Elsa Morante" Technical Institute

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Isabella Zucconelli