Summary
Overview
Work History
Education
Skills
Certification
digital art, surface pattern design, mindfulness, cooking,
Languages
Timeline
Generic

Isabelle Turla

Provaglio D'Iseo,BS

Summary

Dynamic and adaptable professional with a proven track record at Airbnb, enhancing guest experiences through meticulous attention to cleanliness and proactive communication.

I excel in guest relations, consistently achieving positive outcomes.

Expertise in color theory and composition further showcases my ability to meet and exceed employer expectations.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Co-host Airbnb

Airbnb
09.2023 - Current
  • Enhanced the cleanliness and organization of homes with meticulous attention to detail in all tasks performed.
  • Proactively identified maintenance issues during cleaning tasks, notifying clients of potential problems before they escalated.
  • Reduced allergens and improved indoor air quality by regularly dusting surfaces and vacuuming floors.
  • Assisted clients with organizing personal belongings, resulting in a more functional living space.
  • Demonstrated flexibility in accommodating last-minute schedule changes, ensuring continued client satisfaction despite unexpected disruptions.
  • Maintained open lines of communication with homeowners regarding scheduling updates or special requests.
  • Handled sensitive items with care, respecting the privacy of clients while completing assigned tasks diligently.
  • Contributed to a positive first impression for guests by maintaining pristine common areas in client homes.

Surface Designer

Shein
12.2021 - Current
  • Applied skill in color theory and composition to bring client visions to fruition.
  • Guaranteed designs adhere to company brand standards and guidelines.
  • Developed and maintained comprehensive library of design assets for easy access and reuse.
  • Identified design requirements for each project.

Fast Food Crew Member

Burger King
12.2018 - 08.2020
  • Worked front counter, drive-thru and other areas.
  • Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
  • Took orders, prepared meals, and collected payments.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
  • Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
  • Worked well with teammates and accepted coaching from management team.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Optimized speed of service by quickly assembling food items and packaging them for customer convenience.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Became familiar with products to answer questions and make suggestions.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.

Housekeeper

Adler Cooperativa
10.2017 - 10.2017
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Adhered to professional house cleaning checklist.

Waitress

Bar Boccone Del Prete
06.2011 - 08.2011
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Education

High School Diploma -

Istituto Superiore G.Antonietti
Iseo, Italy
2011

Skills

  • Quick Thinking
  • Engaging personality
  • Exceptional communication
  • Humor and Wit
  • Guest Relations

Certification

Translator Training SSIT Pescara, English > Italian, French > Italian

digital art, surface pattern design, mindfulness, cooking,

I enjoy the simple life and love setting up a routine that prioritizes work-health balance. 

I have a penchant for aesthetics and try to implement it on my original designs. 

I enjoy learning new skills and have a deep sense of curiosity that keeps me engaged in new endeavors. 

Languages

Italian
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Co-host Airbnb

Airbnb
09.2023 - Current

Surface Designer

Shein
12.2021 - Current

Fast Food Crew Member

Burger King
12.2018 - 08.2020

Housekeeper

Adler Cooperativa
10.2017 - 10.2017

Waitress

Bar Boccone Del Prete
06.2011 - 08.2011

High School Diploma -

Istituto Superiore G.Antonietti

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Isabelle Turla