Summary
Overview
Work History
Education
Skills
Otherskills
Personal Information
Languages
Timeline
Generic
Ivan Klanac

Ivan Klanac

Porto Recanati

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

10
10
years of professional experience

Work History

Lifeguard Supervisor

Condominio Villaggio Sirio
06.2017 - 09.2023
  • Management and control of the swimming pool area, cleaning and maintenance of work equipment, monitoring, management and possible safety of the vessels.
  • Administered first aid when necessary, demonstrating expertise in emergency response protocols and stabilizing injured swimmers until further assistance arrived.
  • Managed inventory of essential lifesaving equipment, ensuring all tools were readily available during emergency situations.

Private Languages Teacher

Self Employed Services
01.2019 - 01.2023
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Created and developed lesson plans to meet students' academic needs.

Sales Assistant

Mondadori Group
06.2020 - 09.2020
  • Management and organization of incoming orders, cataloging and organization of books and window dressing, personal customer assistance with a focus on the sale of literature and articles for children
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.

Receptionist

Hotel Centrale
05.2015 - 08.2015
  • Greeted tourists and customers and created tailored made itineraries
  • Registered incoming clients and managed check ins and outs
  • Confirmed appointments, communicated with clients, and updated client records.

Receptionist Assistant

Hotel Brigantino
02.2014 - 05.2014
  • Client reception and registration of identity documents, creation of local tourist itineraries.
  • Resolved customer problems and complaints.
  • Greeted and managed incoming calls and couriers

Education

Bachelor of Arts - Modern Languages

University of Macerata
Macerata, Italy
04.2023

Bachelor of Arts - Linguistics

Universidade De Lisboa
Lisbon
07.2018

High School Diploma -

IIS Einstein Nebbia
Loreto, Italy
07.2016

Skills

  • Team Management
  • Telephone skills
  • Data Entry
  • Behavior Management
  • Verbal and written communication

Otherskills

Europan B, well versed with Microsoft office and social media management

Personal Information

  • Date of Birth: 10/27/1997
  • Gender: Male
  • Nationality: Italian

Languages

English
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
Russian
Elementary (A2)
Portuguese
Beginner (A1)

Timeline

Sales Assistant

Mondadori Group
06.2020 - 09.2020

Private Languages Teacher

Self Employed Services
01.2019 - 01.2023

Lifeguard Supervisor

Condominio Villaggio Sirio
06.2017 - 09.2023

Receptionist

Hotel Centrale
05.2015 - 08.2015

Receptionist Assistant

Hotel Brigantino
02.2014 - 05.2014

Bachelor of Arts - Modern Languages

University of Macerata

Bachelor of Arts - Linguistics

Universidade De Lisboa

High School Diploma -

IIS Einstein Nebbia

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Ivan Klanac