Summary
Overview
Work History
Education
Skills
NOTES
Languages
Volunteer Activities
Timeline
Generic

Jacqueline Maria Alvarez

Milan

Summary

Creative Communications Manager with 2 years progressive career across both internal and external communications. Adept at event planning and content management. Very curious with a proactive and pragmatic approach. Able to work independently or within a team, and dedicated to creating and nurturing a positive and collaborative working environment.

Overview

4
4
years of professional experience

Work History

Communications Manager

LAND Srl
01.2022 - Current
  • Manage and maintain communication channels such as internal newsletters, corporate website and social media platforms;
  • Lead, create and manage editorial calendar, maintaining unified brand voice and engaging company's presence across social media channels through relevant and engaging content (written, graphic and video);
  • Comply monthly analytic report for company’s CEO and upper management which tracked progress in audience and engagement for all communication platforms;
  • Direct planning and realization of internal and external events for 200+ attendees and managed 52k budget (Milan Design Week 2023, Conventions, Lunch and Learn).

Communication and Event Assistant

GcEvents
03.2021 - 12.2021
  • Managed social media channels of all three Exhibitions (Monet-Luzern, Andy Warhol – Montreux, Van Gogh – Lausanne) increasing following by 97% within 6 months;
  • Managed community content, interactions and contests including follower engagement and customer service inquiries and satisfaction;
  • Introduced establishment of and managed themed events series, all resulting in revenue growth and significant boost to number of visitors.

Communication Intern

LAND Srl
08.2020 - 10.2020
  • Wrote speeches for CEO in occasion of 6 conferences;
  • Assisted in contents' ideation for company's social media channels;
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships;
  • Conducted reports on performance of campaigns and presented findings to management.

Communication Intern

EF Events
07.2019 - 09.2019
  • Wrote press releases detailing relevant newsworthy information and supporting brand image;
  • Designed visual content for communication material;
  • Assisted with updates to social media properties, moderated and responded to comments and aligned with consistent community culture and tone, resulting in 75% increase in followers engagement;
  • Proofread and translated materials prepared by all staff to check and correct spelling, grammar, and style in both English and Italian.

Education

Master of Arts - Economics and Communication in International Tourism, Sustainable Management

Università Della Svizzera Italiana
Lugano, Switzerland
01.2021

Bachelor of Science - Corporate Communication

Università Della Svizzera Italiana
Lugano, Switzerland
01.2019

Skills

Hard:

  • Office Suite: Word, PPT, Excel
  • Graphic and Video tools: Adobe (Fresco, InDesign, Illustrator, After Effects), Canva, Cap Cut, Final Cut Pro
  • Web design: Squarespace, Wix, Wordpress
  • Project Management Tools: Asana, Sharepoint, Google Drive, Google Analitics, Hootsuite

Soft:

  • Interpersonal Communication
  • Dependable and Responsible
  • Self-Motivated
  • Flexible

NOTES

  • I am open to relocate to the Netherlands.
  • I am open to learn Dutch language.
  • I do not require sponsorship to live and work in the Netherlands.


Languages

Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Advanced (C1)
Spanish
Elementary (A2)

Volunteer Activities

ENPA (National Animal Protection Organization) - Wildlife Rehabilitation Assistant

Milan, Italy | 2022


Sea Sheppherd Switzerland – Fundraiser

Lugano, Switzerland | 2018


Scuola Musicale di Milano –  Pianist for hospital and nursing homes

Milan, Italy  | 2005 – 2014

Timeline

Communications Manager

LAND Srl
01.2022 - Current

Communication and Event Assistant

GcEvents
03.2021 - 12.2021

Communication Intern

LAND Srl
08.2020 - 10.2020

Communication Intern

EF Events
07.2019 - 09.2019

Master of Arts - Economics and Communication in International Tourism, Sustainable Management

Università Della Svizzera Italiana

Bachelor of Science - Corporate Communication

Università Della Svizzera Italiana

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Jacqueline Maria Alvarez