Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jainaba Juwara

Jainaba Juwara

Turin

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

King-beakers Restaurant
01.2022 - 03.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.

Teacher

Brikama Primary School
03.2019 - 03.2023
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Incorporated multiple types of teaching strategies into classroom.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Advised and counseled students to help them develop skills and knowledge required to succeed.
  • Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
  • Registered student progress and attendance on database to enable tracking history and maintain accurate records.

Education

Master - Comparative Law in Economics And Finance

International University College of Turin
Turin,Italy

Bachelor - Economics

University of The Gambia
Gambia
2021

Diploma - Education in Primary

Gambia College
Gambia
2019

Certificate - Cabin Crew And Airport Operations

Institution of Traveling And Tourism of The Gambia
Gambia
11.2015

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Problem-Solving
  • Customer Assistance
  • Cleaning and sanitizing
  • Active Listening
  • Team Leadership

Timeline

Customer Service Cashier

King-beakers Restaurant
01.2022 - 03.2023

Teacher

Brikama Primary School
03.2019 - 03.2023

Master - Comparative Law in Economics And Finance

International University College of Turin

Bachelor - Economics

University of The Gambia

Diploma - Education in Primary

Gambia College

Certificate - Cabin Crew And Airport Operations

Institution of Traveling And Tourism of The Gambia

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Jainaba Juwara