Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Gilbert

Melbourne

Summary

Sales

Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Inward Goods

Experienced with coordinating inwards goods operations to ensure efficient supply chain management. Utilizes inventory management techniques and team leadership to optimize processes. Knowledge of maintaining high standards in stock control and warehouse operations.

Dedicated professional highly skilled in transportation flow management. Talented individual offering dynamic skills in import and export laws and strategic initiatives.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Real Estate

Experienced with coordinating inwards goods operations to ensure efficient supply chain management. Utilizes inventory management techniques and team leadership to optimize processes. Knowledge of maintaining high standards in stock control and warehouse operations.

Dedicated professional highly skilled in transportation flow management. Talented individual offering dynamic skills in import and export laws and strategic initiatives.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions

Accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Expertly analyzes comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Delivery Driver

Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.

Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Bar Manager

Hospitality professional with proven track record in upscale bar environments. Led teams to deliver outstanding service and maintain high standards of cleanliness and safety. Known for effective communication and problem-solving abilities.

Experienced with managing bar operations and staff. Utilizes strategic planning to optimize inventory and increase profitability. Strong understanding of customer service principles and team management.

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

14
14
years of professional experience

Work History

Bar Team Leader

Three Monkey's
04.2019 - 03.2022
  • Ensured a clean and safe environment for patrons, adhering to hygiene standards and safety protocols.
  • Reduced wait times for customers, prioritizing prompt service during peak hours.
  • Streamlined bar operations by implementing effective inventory management systems.
  • Successfully resolved customer complaints, demonstrating strong problem-solving abilities and a commitment to customer satisfaction.
  • Played an active role in hiring decisions, conducting interviews and selecting qualified candidates to join the team.
  • Cultivated positive team dynamics by fostering open communication and providing constructive feedback.
  • Closed out cash register and prepared cashier report at close of business.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.

Real Estate Agent

Area Specialist
07.2017 - 02.2019
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
  • Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
  • Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
  • Presented purchase offers to sellers for consideration.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.
  • Organized open houses that showcased properties effectively, leading to increased interest and offers.
  • Conducted comprehensive market research to identify emerging trends, enabling clients to make informed investment decisions.
  • Tailored communication style to meet diverse client needs, building trust and rapport.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.

Sales Manager

Quality Flooring
01.2016 - 06.2017
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Attended industry events and conventions to expain sales opportunities.
  • Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Warehouse Supervisor & Delivery Driver

Vision Tiles & Bathrooms
06.2014 - 12.2015
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Maintained high levels of accuracy in daily operations.
  • Oversaw daily operations and shipping and handling processes.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Verified accuracy of all deliveries against order forms.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Salesperson

Designer Tiles
04.2012 - 03.2014
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Implemented effective sales strategies to maximize revenue generation.

Inwards Goods Manager

Penhalluriack's Building Supplies
02.2008 - 12.2011
  • Maintained compliance with industry regulations regarding storage and transportation of goods.
  • Streamlined inwards goods processes by implementing efficient inventory management systems.
  • Collaborated with suppliers to ensure timely delivery of goods, minimizing stock shortages.
  • Trained new staff members on internal systems and processes, fostering a positive work environment.
  • Analyzed data trends to forecast future inventory needs accurately, avoiding stockouts or overstock situations.
  • Assessed vendor performance regularly to identify potential improvements or necessary changes.
  • Optimized inbound logistics process, reducing lead times and increasing overall efficiency.
  • Ensured quality control measures were consistently followed by implementing strict inspection procedures.
  • Created detailed reports on inwards goods operations for upper management review and decision-making purposes.
  • Worked closely with purchasing department to optimize order quantities based on historical demand patterns.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Pulled, verified, and packaged items for shipment.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Continuously evaluated warehouse layout design for maximum space utilization and efficient material flow.
  • Reduced product damages by introducing proper handling techniques and storage procedures.
  • Improved warehouse organization for better workflow and increased productivity.
  • Conducted research to address shipping errors and packaging mistakes.
  • Tracked production and quality control systems to proactively identify deficiencies.

Education

Certificate in Work Education - Buisness

Moorabbin Tafe
Moorabbin, Melbourne, Australia
01-2010

Secondary Education - Secondary Education

St Bede's Catholic Private School
Mentone, Melbourne, Australia
06-2007

Primary Education - Primary Education

St Brigid's Primary
Mordialloc, Melbourne, Australia
01-2002

Skills

  • Staff management
  • Upselling strategies
  • Ordering supplies
  • Promotions planning
  • Brand representation
  • Customer service
  • Problem-solving
  • Customer relationship building
  • Team collaboration
  • Clear communication
  • Team leadership
  • Decision-making
  • Health and safety
  • Relationship building
  • Outgoing personality
  • Highly professional

Timeline

Bar Team Leader

Three Monkey's
04.2019 - 03.2022

Real Estate Agent

Area Specialist
07.2017 - 02.2019

Sales Manager

Quality Flooring
01.2016 - 06.2017

Warehouse Supervisor & Delivery Driver

Vision Tiles & Bathrooms
06.2014 - 12.2015

Salesperson

Designer Tiles
04.2012 - 03.2014

Inwards Goods Manager

Penhalluriack's Building Supplies
02.2008 - 12.2011

Certificate in Work Education - Buisness

Moorabbin Tafe

Secondary Education - Secondary Education

St Bede's Catholic Private School

Primary Education - Primary Education

St Brigid's Primary
James Gilbert