James Jared Chavis
Summary
Highly experienced and known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Interested in seeking and maintaining a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Sales Associate
The UPS Store 0175
06.2021 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
Assistant Store Manager
Jimmy John's Gourmet Sandwiches
01.2017 - 05.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Education
Bachelor of Arts - History
San Francisco State University
San Francisco, California 12.2023
Skills
- Contract Preparation
- Order Processing
- Upselling
- Customer Needs Assessment
- Verbal/Written Communication
- Problem-Solving
- POS System Operation
- Listening Skills
- Teamwork and Collaboration
- Client Account Management
- Relationship Building
- Policy and Procedure Adherence
Timeline
Sales Associate
The UPS Store 0175
06.2021 - 01.2023
Assistant Store Manager
Jimmy John's Gourmet Sandwiches
01.2017 - 05.2021
Bachelor of Arts - History
San Francisco State University
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