Jana Haidar
Pisa
Summary
Results-driven business professional with expertise in high-ticket sales and business consulting. Managed full sales cycles, negotiated solutions, and fostered long-term client relationships. Proficient in CRM systems, client onboarding, and cross-functional collaboration. Fluent in Arabic, French, and English, with extensive experience supporting international clients in remote environments.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work history
Business Funding Advisor | High-Ticket Closer
Siraj Consulting Group
2026.01 - 2026.06
- Manage the full sales cycle from lead qualification and discovery to closing and client onboarding.
- Achieved an average closing rate of approximately 40% while generating around $70,000 in monthly revenue.
- Conduct consultative sales calls with business owners to assess funding needs and recommend appropriate financing solutions.
- Handled objections, negotiated solutions, and built trust with prospects to facilitate informed purchasing decisions.
- Deliver funding consultations through phone, email, SMS, and virtual meetings.
- Developed long-term client relationships through needs-based selling and provided strategic guidance.
- Maintain detailed CRM records and manage sales pipelines to ensure timely follow-up and maximise conversion rates.
- Coordinate document collection, application submissions, and communication between clients, lenders, and internal teams.
- Consistently meets performance targets while managing multiple client accounts simultaneously.
Private Tutor
Self-Employed
2019.01 - 2026.06
- Deliver personalized instruction in languages and science-related subjects.
- Adapt teaching methods to diverse learning styles and educational needs.
- Develop communication, coaching, and mentoring skills through one-on-one support.
- Foster student confidence, critical thinking, and academic performance.
Sales Professional & Customer Relations Specialist
David 2 Leather Factory
Florence
2023.10 - 2026.02
- Deliver personalized customer service and maintain strong client relationships.
- Identify customer needs and recommend tailored product solutions.
- Handle inquiries, returns, repairs, exchanges, and after-sales support.
- Communicate professionally with clients, primarily across the United States.
- Coordinate with production and logistics teams to ensure timely order fulfillment.
- Resolve customer concerns while maintaining high satisfaction levels.
- Maintain and update customer databases and sales records.
- Support the organization of trunk shows and promotional events throughout the United States.
- Utilize CRM systems, Microsoft Office, and Google Workspace to manage customer interactions.
- Manage shipping procedures, order tracking, and inventory-related inquiries.
Freelance Content Editor & Proofreader
UNICEF
2025.05 - 2025.06
- Edited and proofread communication materials, subtitles, and multimedia content.
- Ensured linguistic accuracy, clarity, consistency, and cultural appropriateness.
- Collaborated with communication and creative teams to deliver high-quality outputs.
- Maintained UNICEF communication standards across multilingual content.
Sales Assistant
The Gold Market
2023.03 - 2023.11
- Guided customers through purchasing process, ensuring a positive shopping experience.
- Clarified tax documentation and processed sales transactions efficiently.
- Supported store opening, daily operations, and closing procedures.
- Prepared and organised shipping documentation alongside customer orders.
Education
Master of Science - Neuroscience
University of Pisa
Pisa, Italy 2022.01 - 2026.06
Bachelor of Science - Biochemistry
Lebanese University
Beirut 2017.09 - 2021.09
Skills
- High-ticket closing
- Consultative sales
- Objection handling
- Negotiation skills
- Business development
- CRM management
- Customer success
- Microsoft Office proficiency
- Google Workspace expertise
- Administrative support
Languages
English
Fluent
French
Fluent
Arabic
Fluent
Italian
Upper intermediate
Dutch
Elementary
References
References available upon request
Timeline
Business Funding Advisor | High-Ticket Closer
Siraj Consulting Group
2026.01 - 2026.06
Freelance Content Editor & Proofreader
UNICEF
2025.05 - 2025.06
Sales Professional & Customer Relations Specialist
David 2 Leather Factory
2023.10 - 2026.02
Sales Assistant
The Gold Market
2023.03 - 2023.11
Master of Science - Neuroscience
University of Pisa
2022.01 - 2026.06
Private Tutor
Self-Employed
2019.01 - 2026.06
Bachelor of Science - Biochemistry
Lebanese University
2017.09 - 2021.09