Jan Razvan Harjau

Online bookings, individual and group, cash management, ISTAT statistics, accounting closure.

Active invoicing, First accounting note

• Preparation, archiving and of electronic invoices
• Paper and digital archiving of invoices and other administrative-accounting documents.
• Customer service employee, professional outlook user
• Data Entry
• Professional use of the following software:

Ericsoft 4° / Microsoft Excel / Microsoft Word /(Microsoft Outlook /Internet

• Produced high-quality communications for internal and external use.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Interacted with customers by phone, email, or in-person to provide information.
• Made travel arrangements for other employees' business trips, negotiating fair prices on behalf of company.
• Delivered accurate, consistent and timely responses to HR process, system and policy requests and maintained contact until request was resolved.
• Performed basic administration processing and approval of transactions, data input and verification of documentation.
• Responded to customer requests for products, services, and company information.
• Educated customers about billing, payment processing and support policies and procedures.

• Responsible for services, dining room and kitchen staff at the Hotel Restaurant "La Medusa***"
  Supervision of a team of 8 employees within a restaurant establishment, promoting a positive and productive atmosphere capable of improving the employees' work experience.
  Invoicing, cash management, F&B (food and beverage)
• Greeted guests, sat at tables and brought orders to assist front of house staff.
• Designed overall floorplans and coordinated modifications for events and special reservations.
• Took special reservations and planned restaurant accommodations with kitchen and front of house staff.
• Led planning, set up and takedown for special events.

• Sale of "WITEX" brand products (Germany), contact with the public, preparation of contracts with banks, orders, purchases, commercial contracts with various local companies.
  Development of sales activities and customer management.
• Accomplished multiple tasks within established timeframes.
• Developed and maintained relationships with customers and suppliers through account development.
• Cross-trained existing employees to maximize team agility and performance.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

• Direct sales of furniture in representative shops, cash register and warehouse management, collaboration with various local banks in view of the initial procedures of financing contracts.
  Box office hit
  Management of working relationships with suppliers, internal staff, public administration bodies and small accounting.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

• Assembly of voltage stabilizers. Collaboration in the creation and mapping of voltage stabilizers